Senior Support Services Officer
Job Summary
Working Pattern:
Full time
Advert Start Date:
23/09/2020
Advert End Date:
Closed for applications on 07/10/2020 23:59
Salary:
£23,541 to £27,041 p.a. Grade 7
Job Category:
Admin / Secretarial / Customer Services
Employment Location:
County Hall Durham-however, you may be required to work at any Council workplace within County Durham
Further Information
Temporary Until 31st March 2021
You will be responsible for supervising a customer focussed Support Services team and you will work closely with the Heads of Service and
Technical Staff to ensure that the team are providing a quality back office support service.
These teams will comprise of
• General Support covering typing, post opening, filing and the Courier
• Back Office Support dedicated to Building and Facilities
Maintenance, Clean and Green, Neighbourhood Protection, Refuse
and Recycling, Fleet and Strategic Waste
• Back Office Support dedicated to Strategic Highways, Highways
Operations and Design Services
In addition, you will be responsible for promoting electronic data interchange/ filing where possible, along with challenging and streamlining existing systems in accordance with lean systems thinking to remove unnecessary processes.
A flexible approach is required at all times and you must have experience in leading and supervising an administrative team, in motivating staff to promote a positive culture and in managing major change effectively.
Advanced practical knowledge and understanding of local government administration processes is also essential.
Required Qualifications:
NVQ Level 3 qualification or equivalent in a relevant subject
As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.
For an informal discussion about the post, please contact Sarah Veitch, Support Services Team Leader on tel. no. 03000 269376 or email sarah.veitch@durham.gov.uk
It is anticipated that interviews will be held via electronic means the week commencing 12 October 2020.
Apply on-line via the jobs portal or for further assistance contact the Payroll & Employee Services Team on tel. no. 03000 263154 / 266148 / 264469 / 264086 or email PESREAL@durham.gov.uk
In line with the County Council’s Recruitment & Selection Policy, please note that we are unable to accept CV’s. Any information provided on CV’s will not be considered for short-listing purposes.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’ as you will not be notified by any other means.
Please note
This job is closed for applications.