Job Summary
Working Pattern:
Full time
Advert Start Date:
25/09/2020
Advert End Date:
Closed for applications on 08/10/2020 23:59
Salary:
Grade 5 £20,092 to £22,183
Job Category:
Admin / Secretarial / Customer Services
Employment Location:
Meadowfield Depot
Further Information
Temporary Until 31st March 2021
You will assist in the direction and control of operational and technical staff workload within the Buildings & Facilities Maintenance Service and Design Services.
Your duties will include:
Providing information as required to monitor PI’s set for B & FM and Design Services.
Assisting the Responsive Repairs and Minor Works Manager to ensure that the performance targets set for the Help Desk function are achieved.
Receiving customer work requests, gathering full and detailed information whilst accurately identifying and recording the requirements to ensure customer needs are satisfied by the effective and efficient processing of work requests / information requests, advice and support.
You must be able to demonstrate competence within a customer focused environment and have experience of IT packages e.g. spreadsheets, databases, word processing applications.
Required Qualifications:
NVQ Level 3 or equivalent in a relevant area
As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.
Interviews are scheduled to be held via electronic means on a date to be confirmed.
For an informal discussion about the post, please contact Jamie Thompson, Support Services Team Leader on tel. no. 03000 269194 or email jamie.thompson@durham.gov.uk
Apply on-line via the jobs portal or for further assistance contact the Payroll & Employee Services Team on tel. no. 03000 263154 / 266148 / 264469 / 264086 or email PESResources@durham.gov.uk
Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’ as you will not be notified by any other means.
In line with the County Council’s Recruitment & Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.
Please note
This job is closed for applications.