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Customer Care Officer

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
08/04/2021
Advert End Date:
Closed for applications on 21/04/2021 23:59
Salary:
Grade 5 £20,092 to £22,183
Hours per week:
37
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
205833
Employment Location:
County Hall, Durham
Post Number:
REG21-069
Number of posts:
1
Closing date:
21 Apr
Further Information
An exciting opportunity has arisen for a Customer Care Officer to support the Chapter Homes’ Business Plan in the delivery of quality new build housing.

Chapter Homes Durham Limited is a private limited company wholly owned by Durham County Council. It was set up to create more new homes for residents, to raise housing standards and to support the local economy.

The role involves working in customer service to look after our customer’s needs and also to perform a wide range of administrative duties to ensure the smooth running of our business and projects.

Applicants should hold a NVQ3 or equivalent in administration/business/customer care or other related subject together with having experience of working in a customer focussed role, ideally in a building, construction and/or maintenance environment.

Interviews are scheduled to be held via Microsoft Teams on a date to be confirmed.

For further information regarding the post, please contact Richard Roddam, Chief Development Officer at richard.roddam@chapterhomes.co.uk

As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.

PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.

In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.

Apply on-line or for further assistance contact the Payroll & Employee Services on 03000 263154/264469/264086/266148 or email PESREG@durham.gov.uk
Please note
This job is closed for applications.

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