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System Support Officer

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
13/04/2021
Advert End Date:
Closed for applications on 27/04/2021 23:59
Salary:
£21,748 to £24,491 p.a. (Grade 6)
Allowances:
n/a
Hours per week:
37
Job Category:
ICT
Vacancy ID:
205931
Employment Location:
County Hall, Durham
Post Number:
RES/21/182
Number of posts:
1
Closing date:
27 Apr
Further Information
A vacancy has arisen within Digital & Customer Services for a System Support officer.

The Digital Engagement team are looking for someone who has extensive experience in a system development and support role, introducing new systems and new ways of working as well as excellent interpersonal and communications skills.

The role will involve assisting with service improvement activity, development, maintenance and implementation of ICT solutions in an agile environment.

The post holder should have a positive attitude as well as the aptitude and desire to establish a positive customer experience are essential in this role.

The successful candidate needs to be highly motivated, have the ability to analyse and solve problems and work under and respond positively to pressure.

Required qualifications: NVQ Level 3 or equivalent in a relevant subject and/or relevant experience in a system support and configuration role.

For further information about the post please contact:
Peter Minto – Systems and Development Officer 07741153216 or via e-mail at peter.minto2@durham.gov.uk.

It is anticipated that interviews will be held on Friday 7th May 2021.

Interviews will be held remotely via Microsoft Teams, if you are successful at shortlisting stage, you will be notified via NE Jobs of the date and time of your interview.

In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.

Apply on-line or for further assistance contact Payroll and Employee Services via email at pesresources@durham.gov.uk.

PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.
Please note
This job is closed for applications.

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