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Senior Officer Assessments and Awards

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
30/11/2021
Advert End Date:
Closed for applications on 07/12/2021 23:59
Salary:
£25,991 to £29,577 p.a. (grade 8)
Allowances:
n/a
Hours per week:
37
Job Category:
Finance / Benefits / Revenues / Procurement
Vacancy ID:
217293
Employment Location:
Green Lane, Spennymoor
Post Number:
RES/21/667
Number of posts:
1
Closing date:
7 Dec
Further Information

In our first 12 years as a unitary council Durham County Council have achieved a great deal and face the future with confidence.

Our success has been delivered through our great people, strong leadership, creative thinking, partnership working and a sheer passion for what we do.

The Assessment & Awards Team provides a number of key front-line council functions to residents throughout the County. There are currently 250,507 council tax households and 26,223 Housing Benefit and 56,311 LCTRS claimants. Many of the clients supported are vulnerable.

Post Details:
There is currently a vacancy for a permanent full time Senior Officer within the Assessment and Awards Team.

The successful candidate will join our Finance and Transactional Service as part of the Assessment & Awards Team and will report to the Assessment and Awards Team Leader.

The post holder will provide support and assist the Team Leader in the day-to-day management and development of the Assessment and Awards Service, in accordance with Council Policies and Financial Regulations and assist in the forward planning and co-ordination of all tasks.

To supervise the day-to-day operation of a team within the Assessment and Awards Service to ensure the duties of the team are carried out fully, accurately, within timetables and system requirements, and report thereon.

Providing a quality safe and cost-effective service to customers, including the provision of first line contact with prompt and efficient handling of any queries or problems.
The successful candidate must have experience of dealing with members of the public in a caring, responsive manner and operating online computer systems.

If you are enthusiastic and have the required qualifications, skills and experience to join the team, we would like to hear from you.

Required Qualifications:
Candidates should possess a Level 4 or equivalent or Level 3 IRRV Technician and must have experience of working within a Revenues and Benefits environment.

The successful applicant for this post will be required to apply for a Basic Disclosure check.

The post is based in Green Lane Offices, Spennymoor however Durham has recently adopted hybrid working where part of your working week will be spent in the office and part working from home. Successful candidates will be expected to be flexible in balancing attending the office as required to meet the needs of the business with being able to also regularly work from home. The necessary ICT and homeworking equipment will be supplied.

For further information regarding the vacancy, please contact Tracey Smith on 03000 263 248 or email tracey.smith2@durham.gov.uk.

It is anticipated that the interviews will be held on 16 December 2021 and 17 December 2021.

Interviews will be held remotely via Microsoft Teams. If you are successful at shortlisting, you will be notified via North East Jobs of the date and time of your interview. Separate invites will be sent via Microsoft Teams.

As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.

In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.

Apply on-line via the jobs portal or for further assistance contact the Payroll and Employee Services Team on telephone no. 03000 268467/ 265861 or email pesresources@durham.gov.uk.

PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.

Please note
This job is closed for applications.