Job Summary
Working Pattern:
Full time
Advert Start Date:
09/08/2022
Advert End Date:
Closed for applications on 22/08/2022 23:59
Salary:
Grade 6 £22,129 to £24,920
Job Category:
Social Care - Adult Service
Employment Location:
Chilton Depot, Morrison Busty Depot or Seaham
Further Information
The Care Connect Service within Regeneration, Economy and Growth are seeking to recruit a number of Telecare Responders.
The Care Connect Service has bases throughout the County in Chilton, Morrison Busty (Stanley) and Seaham.
The post holder will assist in the provision of an equitable Countywide Care Connect Service to maintain and promote independent living to customers.
To respond to emergency and non-emergency calls as relayed by the Control Centre, gaining access, administering first aid when necessary including CPR. Carrying out assessment of the incident and contacting emergency services, GPs and next of kin when required. Please note there are procedures and policies, but some incidents may fall outside of procedures and decisions will be required by the post holder with supervisory support.
To have an in-depth knowledge of all Telecare equipment including installation and monitoring.
To carry out annual data checks, equipment tests in customers home and complete a full assessment of the customer’s needs offering a choice of service.
The posts are 12 hour rotating shift patterns consisting of days and nights. Overtime is often available.
Candidates should have 4 GCSEs (Graded A-C/9-4) or equivalent together with a customer care background.
The successful candidate will be required to undertake and pass a DCC driving assessment as part of our pre-employment checks before any offer of appointment can be confirmed.
The successful applicant for this post will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.
Interviews are scheduled to be held on Friday 26 August 2022.
For further information about this post please contact Maureen Snowball, Telecare Care Connect Response Manager on 07793306675 or via email at Maureen.snowball@durham.gov.uk
WHY CHOOSE US:
With so many benefits and rewards and the opportunity to work alongside some fantastic people, we know Durham County Council is a great place to work so why not join us. If you’d like to know more about our rewards and benefits package, please follow the link below:
https://www.durham.gov.uk/article/26895/Rewards-and-benefits
As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.
PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.
In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Any information provided on CVs will not be considered for short-listing purposes.
Apply on-line or for further assistance contact Payroll and Employee Services on 03000 263154/264086 or email PESREG@durham.gov.uk
Please note
This job is closed for applications.