Job Summary
Working Pattern:
Full time
Advert Start Date:
10/08/2022
Advert End Date:
Closed for applications on 24/08/2022 23:59
Salary:
£20,444 - £22,571 p.a. grade 5
Job Category:
Admin / Secretarial / Customer Services
Employment Location:
Within a Business Services Team Hybrid working applies
Further Information
Business Support AHS
Business Support Officer
1 x 37hrs permanent
VACANCY No: RES/22/548
Business Services have an exciting opportunity to appoint a Business Support Officer to join our teams supporting the Locality Teams within Adult Health Services.
The 37 hour vacancy will be working alongside our Council’s hybrid model between home address and Greencroft, Stanley office.
The Locality Teams are Adult Health Services Teams that ensure that the social care needs of people are fully assessed under the Care Act and that the services are delivered, monitoring and reviewed in accordance of agreed care plans.
The successful applicant will become part of an administrative support team dealing with a high demand of calls from clients and other internal and external professionals, they will be required to follow protocol to action these calls accordingly and in a timely manner. These calls can involve working with the wider service on a county wide scale.
They will be working with their team to process tasks coming through via a team mailbox. As the Business Support Officer for the team they will lead with the administration of panel working with the Locality Team Manager and external agencies, dealing with finance queries, welfare calls for clients and note taking.
The successful applicant will need to have experience of working within a busy admin setting and dealing with a demanding volume of calls. Their customer services skills will need to be of a high standard for this role along with the understanding of data protection when dealing with service users information. They will need to ensure accuracy in everyday work and work well as part of a team.
We do encourage interested candidates to contact either Sally Fothergill (03000 262330) or Sarah Bullerwell (03000 261595) to discuss this role in more detail and better prepare themselves for the interview.
Qualifications: NVQ 3 in Business Administration or equivalent
It is anticipated that interviews will be held week commencing 5th September,2022.
Interviews may be held remotely via Microsoft Teams or face to face
Take a look at our comprehensive benefits package https://www.durham.gov.uk/article/26895/Rewards-and-benefits
Apply on-line via the jobs portal or for further assistance contact the Payroll and Employee Services Team via Email: PESRESOURCES@durham.gov.uk
In line with the County Council’s Recruitment & Selection Policy, please note that we are unable to accept CV’s. Any information provided on CV’s will not be considered for short-listing purposes.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’ as you will not be notified by any other means.
As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.
Please note
This job is closed for applications.