Corporate Insurance Claims and Advice Officer
Job Summary
Working Pattern:
Full time
Advert Start Date:
13/03/2023
Advert End Date:
Closed for applications on 09/04/2023 23:59
Salary:
£25,878 to £29,439 p.a. (Grade 7)
Job Category:
Finance / Benefits / Revenues / Procurement
Employment Location:
County Hall, Durham plus Hybrid working
Further Information
Do you have experience of working with insurance claims and looking for a new challenge?
We are looking for an enthusiastic and self-motivated individual to join our dedicated team, supporting the delivery of our insurance services.
This is an excellent opportunity to progress your career within the Insurance field. If required you will be supported to complete a professional insurance qualification whilst gaining valuable skills, knowledge, and experience with a large Local Authority.
WHAT IS INVOLVED?
With excellent analytical skills, you will process insurance claims information in a timely manner, ensuring data held is accurate and up to date.
You will help us achieve value for money by providing accurate claims information for use by insurers to calculate premiums at renewal and recharging of insurance costs to Services.
As an effective communicator you will provide informed insurance advice to Services and liaise with Managers about insurance claims. You will also provide monthly reports of high-quality information for the Council’s insurers.
With a professional and customer focused approach you will engage with claimants and their solicitors, using tact and diplomacy when dealing with difficult or sensitive claims.
We encourage you to contact Leonie Churcher (Insurance, Risk and Governance Manager) via email at leonie.churcher@durham.gov.uk or Tracy.Henderson@durham.gov.uk to arrange an informal discussion about the role.
WHAT WILL I NEED?
You will need 4 GCSEs graded A-C including English and Maths or equivalent, and the ability and commitment to study for a professional insurance qualification, such as the Certificate in Insurance.
Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.
You will also need:
• Experience of analysing and reporting on insurance claims information
• Knowledge of the principles of indemnity applied when dealing with liability claims
• Excellent analytical skills
• Effective communication skills
• A professional and customer focused approach with the ability to display sensitivity and diplomacy
HOW TO APPLY
In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Applications must be submitted on-line via the Northeast Jobs portal.
INTERVIEWS
Interviews are scheduled to be held week commencing 17th April 2023.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
If you have any support needs or require assistance when applying for this role, please contact the Payroll and Employee Services Team via email at PESResources@durham.gov.uk
BENEFITS AND REWARDS
We can offer you a range of employee benefits including competitive salaries, a generous leave entitlement of up to 32 days (from 1 April), a government pension scheme and various flexible and hybrid working options (benefits are subject to individual Terms and Conditions).
If you would like to know more, please follow this link:
https://www.durham.gov.uk/article/26895/Rewards-and-benefits
Durham County Council currently operates a hybrid working policy where a model of 2 days in the workplace and 3 days at home/remote will apply. This model is pro-rated for part time roles and arrangements are at managers discretion, alternatively you can work all of your contracted hours within the workplace if you prefer.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and recognise the value of difference, having a diverse talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services.
As a Disability Confident Leader, we encourage applications from disabled people and can provide support throughout the recruitment process, for more information please refer to the Equality, Diversity, and Inclusion page on our website.
PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLY@NORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.
Please note
This job is closed for applications.