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3114 Business Administration Apprentice

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Job Summary

Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
12/05/2017
Advert End Date:
31/05/2017 23:59
Salary:
£3.50 per hour
Hours per week:
37
Job Category:
Apprenticeships
Vacancy ID:
163091
Employment Location:
Any location in North Tyneside.

Job details 

Closing date:
31 May


Further information

Business Administration Apprenticeships: 7 vacancies

The work going on behind the scenes of North Tyneside Council is broad and varied, therefore many of our apprenticeship opportunities are in administration.
This will be the fourth year we have identified more opportunities for admin apprentices as several of our past apprentices are now employed.

A business administration apprentice will carry out general office tasks such as creating documents, arranging meetings, sending emails, and handling telephone calls. Each of our admin posts is based with a different team in the council each with their own distinct function.

Our apprentices are fully supported by the team around them with a named mentor and manager. As an apprentice with North Tyneside Council, you will learn skills, gain experience and knowledge and achieve a recognised qualification.

Our admin vacancies are in the following teams:

ADULT SOCIAL CARE, GATEWAY
Based at the Council Head Quarters, Cobalt Business Park. The Gateway is the first point of contact for adults needing social care services. For example, an older person who needs help to get dressed in the morning, a young person who is homeless or a vulnerable adult being harmed by another person.
You will provide admin support to help social workers and other professionals advise and support adults with their social care needs.

LAW AND GOVERNANCE, REGISTRATION SERVICE
Based at Maritime Chambers, North Shields. The Registration Team provide a customer focused service which includes the registration of birth, deaths, marriages and civil partnerships. As an apprentice you will be trained to deal with customer enquiries: face to face, in writing and via telephone.

COMMISSIONING AND INVESTMENT
Based at the Council Head Quarters, Cobalt Business Park. You will be trained to provide admin support to teams overseeing the work around early education funding, advice on the refurbishment of our schools and public buildings and parents accessing information on childcare.

EARLY INTERVENTION, PREVENTION AND SUPPORT
Based initially in the Locality Team in Shiremoor Children’s Centre, the apprentice will rotate around each of the other Locality Teams in North Tyneside. As an admin apprentice you will support the Public Health Teams, the Supporting Families Teams and other services based in the Locality Teams. Please be advised that this position will require an enhanced check from the Disclosure & Barring Service.

EMPLOYMENT AND SKILLS
Based mainly at the Langdale Centre in Howdon. The service has teams with a range of functions – adult learning and education; advice and guidance for young people (‘Connexions’) and employability projects. The service employs a large team of tutors and advisers and has a Business Support Team that supports all the functions relating to the day to day delivery of the service. As an admin apprentice you will be part of the Business Support Team.

HEALTH, EDUCATION, CARE AND SAFEGUARDING
Based at the Council Head Quarters, Cobalt Business Park. As an apprentice you will work in the Management Support Team. You will learn how to provide admin support so the service can deliver Adult and Children’s social care. This will involve learning about how social care is managed and the systems which make this happen.

LAW AND GOVERNANCE, INFORMATION GOVERNANCE
Based at the Council Head Quarters, Cobalt Business Park. The team support the Council to handle information, particularly personal and sensitive information relating to our customers and staff. As an admin apprentice you will learn about Data Protection, Freedom of Information and legislation and will be trained to deal with information requests, information security and a range of admin tasks.

If you’re interested in being considered for our business admin apprenticeships then please complete one application form. Read the job descriptions and person specifications to see what we’re offering and what we’re looking for.

Please note we are unable to accept applications via a cv

What will happen next?

• Your application will be considered for all 7 admin posts.
• If shortlisted, you will be invited to the Council Head Quarters to meet managers, our training provider and current apprentices. You’ll find out more about each team and have the opportunity to express any preferences for any of the opportunities. This will be late June.
• On a different day you’ll be invited back for basic skills tests in literacy and numeracy and an interview. This will be in early July
• If you’re offered an apprenticeship you will start on 4th September this year.

For more information, contact Tina Adams on 0191 6434326 or Tina.Adams@northtyneside.gov.uk

North Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

In addition, staff and volunteers are expected to familiarise themselves with all relevant policies, procedures and guidance in relation to safeguarding children and safe practice with vulnerable adults. Within North Tyneside, safeguarding is everybody’s business.

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