3455 Tenancy Sustainment Officer

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
04/01/2019
Advert End Date:
Closed for applications on 20/01/2019 23:59
Salary:
£20,541 - £22,401 pa
Hours per week:
37
Job Category:
Housing
Vacancy ID:
182560
Employment Location:
Any location within North Tyneside
Closing date:
20 Jan
Further Information

An exciting opportunity has arisen in the North Tyneside Housing Department, we are looking for adaptable, flexible, individuals who are committed to enhancing the lives of some of our most vulnerable households and ensuring that they are able to live in good quality housing and able sustain their home.

The primary purpose of the Tenancy Sustainment Officer is to ensure our tenancies are established and sustained through proactive intervention by delivering a range of advice, support and preventive measures.

You will work as part of a highly motivated team which is proactive and customer focussed to ensure that our estates are clean, safe and thriving places where people want to live.

You will be responsible for supporting people to sustain tenancies by encouraging and facilitating their independence, quality of life, health and well-being. This will include providing practical advice, information and support on a wide range of issues including housing options, welfare rights, personal finance, life skills and the promotion of personal independence.

The successful candidate will have excellent communication and customer care skills and a commitment to delivering high quality customer focused housing services.

If you are an enthusiastic and motivated individual we would like to hear from you.

North Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

In addition, staff and volunteers are expected to familiarise themselves with all relevant policies, procedures and guidance in relation to safeguarding children and safe practice with vulnerable adults. Within North Tyneside, safeguarding is everybody’s business.

Please note
This job is closed for applications.