Advert Start Date:
Advert End Date:
Closed for applications on 28/08/2018 12:00
£21,074 - £23,111
Arnison Close, Allendale, Northumberland
You will be responsible for delivering and developing a high quality, responsive sheltered scheme at Arnison Close, Allendale, responsible for the day to day management of the sheltered housing scheme, an extra care housing scheme and general needs estate ensuring excellent service delivery. You will carry out visits to all tenants on a regular, planned basis to identify and assist with any issues that may support the sustainability of their tenancy. In addition to carrying out daily welfare checks in line with policy and residents choice responding to emergencies and calls for assistance when required. You will maximise income through the effective monitoring of current rent arrears and effective application of policies and procedures including conducting home visits and making referrals to CAB and debt management agencies ensuring former debt and non-rental related debt is recovered. You will carry out building health and safety checks and ensure communal areas of the sheltered schemes, both internal & external are welcoming and maintained to a high standard, reporting potential hazards.
You must have a good standard of education to NVQ Level 3 or equivalent with an in depth knowledge of housing law and current housing issues, specifically tenancy and estate management along with a knowledge and thorough understanding of the complex issues facing social housing tenants and specifically older people. A relevant housing qualification or equivalent and
previous experience working with a sheltered housing/ supported environment would be desirable. You should also be able to meet the transport requirements if this post. This post will be subject to a DBS check.
This job is closed for applications.