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Apprentice Technical Support Officer

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Job Summary

Contract Type:
Please See Advert Text
Working Pattern:
Full time
Advert Start Date:
12/07/2018
Advert End Date:
30/07/2018 12:00
Salary:
£3.70 per hour
Hours per week:
37
Job Category:
Apprenticeships
Vacancy ID:
177877
Employment Location:
Sunderland
Post Number:
50086704

Job details 

Closing date:
30 Jul


Further information

Apprentice Technical Support Officer (£7138 - Living wage applies to 19 years and over following successful completion of first year)

Two Year Apprenticeship

We are hosting a number of sessions on 17 July 2018 at South Hylton House, Sunderland, SR4 0JL.

Given we have had significant interest in these posts we shall be hosting a further Open Day on 23 July 2018 at South Hylton House, Sunderland, SR4 0JL where you can find out more about the service and the available posts as well as brushing up on your interview techniques. To book a place please contact Debbie Rowell on 0191 561 3931.

You will find out more about the Service, the available vacancies as well as guidance on completing your application form and interview skills.

To assist in the provision of an efficient front line service by working as part of a team to provide effective technical support.

To learn and be given training in the required skills and responsibilities over the term of the Apprenticeship to then be able to undertake the full range of duties, an example of which is listed below.

To build up the necessary skills to support the team and service delivery by:

• Working towards the achievement of a Level 3 qualification in Business Administration
• Becoming an effective member of the team
• Effective use of electronic communication (i.e. emails and social
media)
• Utilising GIS mapping and route planning software packages
• Accurately enter data and produce reports from the same in accordance with data protection principles

Required Qualifications: Either have or expect to achieve 4 GCSEs at grades A-C including Maths and English, or hold an equivalent relevant qualification

For an informal discussion about the post, please contact David Groark on 0191 5614542

If you wish to apply for more than one post you only need submit one application form but you must mark clearly on your application which post(s) you wish to be considered for. You must ensure you cover all essential requirements for each post you apply for on your application.

Interviews for this post are scheduled for Monday 20th to Friday 24th August 2018. A further date may be added for interviews for any suitable candidates that may not be available during this week.

Apply on-line via the NE jobs portal or for an application pack to be sent by post please contact Sunderland City Council's Customer Service Centre on 0191 520 5555. For further assistance contact the Org Man & Resourcing Team on 0191 561 1756.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed or via the email or contact details on your paper application as applicable. Please remember to check your junk mail items. You will also be required to complete a basic on line assessment as part of the process.

Please be advised if you have not heard from us within six weeks of the closing date you should assume you have not been shortlisted.

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