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Benefit Cap Advisor

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Job Summary

Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 28/03/2017 23:59
Grade 4 (SCP 22-25) £20,456 - £22,434 - pro rata
Hours per week:
Job Category:
Finance / Benefits / Revenues / Procurement
Vacancy ID:
Employment Location:
Fawcett Street
Post Number:

Job details 

Closing date:
28 Mar

Supporting documents

Please note

This job is closed for applications.

Further information

Fixed term for 12 months

The Benefit Cap is one of the Welfare Reform changes that has been introduced by the Government and from November 2016 more householders will become affected.

The Benefit Cap Advisor will be expected to engage with customers affected by the Benefit Cap, having the ability to build up and maintain a good relationship. The Benefit Cap Advisor will support customers through these changes by working with them to offer a range of specialist advice including benefit advice, budgeting support and employment support. Knowledge in any of these areas would be an advantage.

The role will include the completion of detailed and accurate case management files as well as recording accurate data on monitors for analysis regarding the impact of the Benefit Cap.

The post holder will be expected to liaise with partners and agencies, to offer support to customers and develop opportunities for training and employment.

For an informal discussion please contact the Recruiting Manager Alison Aisbitt on 0191 5618079 or email alison.aisbitt@sunderland.gov.uk

External candidates only
As part of the application process for this post you are required to complete an online assessment which should take approximately 25 minutes to complete. To do so you must click the link below & follow the instructions which appear on screen to begin. Link to the online assessment:
Completion of this assessment is a compulsory aspect of the recruitment and selection process for this post and applications submitted without a completed online assessment will not be considered. If you need help using a PC or experience any technical difficulties please call us on 0191 561 1763.

Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact the HR&OD Recruitment Services Team by Telephone: 0191 561 1755 . Email: ijm@sunderland.gov.uk Please note that CV’s are not acceptable.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your to invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.

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