Casual Customer Service Advisor
Job Summary
Contract Type:
Casual / Seasonal / Bank / Permanently Variable hours
Working Pattern:
Please see advert text
Advert Start Date:
27/05/2025
Advert End Date:
Closed for applications on 20/06/2025 23:59
Salary:
Band 6 £13.05 per hour
Hours per week:
Various hours to cover holidays and sickness
Job Category:
Youth / Community / Leisure Services
Employment Location:
Hartlepool Borough Council
Further Information
Are you a highly motivated individual with a passion for customer service? Would you like to join an existing team of leisure professionals to provide customer service support to our Active Hartlepool customers? We have just the opportunity for you!
We are looking to employ casual customer service advisors to work across Active Hartlepool.
Active Hartlepool currently operate out of Mill House Leisure Centre, Headland Sports Centre, Brierton Sports Centre and Summerhill Country Park. With our new active wellbeing hub, Highlight, set to open in early 2026. It is an exciting time to be joining the Active Hartlepool team!
What is the job?
You’ll be working in a fast-paced environment across the Active Hartlepool service to deliver excellent customer service to our customers. You will be the first point of contact for our customers accessing our services. Providing a first-class customer experience dealing with enquires over the phone, in person, on-line and by email.
What do I need?
Through our in house training we will provide you with all the training and support you need to get you up to speed. All you need to be a success is:
A passion for helping others and delivering a first-class customer service
Enthusiastic and able to promote the Active Hartlepool service
An ability to effectively communicate with people from all walks of life
To be a team player who is not afraid to try something new
Experience of cashing handling
Flexible in your approach to work
For an informal discussion please contact Jeanette Miller, Booking and Events Officer, on 01429 523338 or by email to jeanette.miller@hartlepool.gov.uk
PLEASE NOTE - All communication regarding your application for this post will be sent to the e-mail address that you have registered. Please ensure that you also check your junk mail
If you require help to complete the application form, then support is available from the Council's Jobs & Skills Service. You can contact the team by phoning 01429 868616 or emailing careers.service@hartlepool.gov.uk.
Further information on training to upskill and boost your CV is also available online at www.hartlepooljobsandskills.com.
Closing date: 20 June 2025, midnight
Please note
This job is closed for applications.