Ceremony and Support Officer
Casual / Seasonal / Bank / Permanently Variable hours
As and when required
Advert Start Date:
Advert End Date:
Closed for applications on 20/07/2021 23:59
£20,092 - £21,748
Admin / Secretarial / Customer Services
We are looking for someone to join our Registration Service team, who can provide admin support and has experience of dealing with the general public.
Northumberland County Council operates a vast range of services across one of the largest counties in the UK. Local Government’s ongoing challenges and the diversity of our residents means we must work smarter. That’s why we want bold, creative and agile thinkers who can help us move forward and innovate.
For further information about working for Northumberland County Council, please click here: http://www.northumberland.gov.uk/working
The Registration Service is responsible for the delivery of all civil registration functions across Northumberland, ensuring the relevant statutory functions and obligations are provided in accordance with legislation. This includes the registration of births, deaths, stillbirths, marriages and civil partnerships, ceremony provision, citizenship and nationality and other associated registration duties.
With approximately 2,000 ceremonies delivered annually across 70 approved premises in the county, weddings and civil partnerships are a significant part of our business. In addition, the service will register over 3,000 births and 3,000 deaths annually, as well as producing over 20,000 copy certificates.
Northumberland Registration Service is looking to expand its pool of casual staff to support the Registration Service. We are looking for enthusiastic individuals who can provide a first-class, customer focused service to the residents of Northumberland and be part of a team which consists of 28 permanent members of staff, plus 20 casual members of staff.
The successful candidates will be able to register and perform marriages and civil partnerships, produce copy certificates, and provide administrative support to the service, including provision of reception duties.
Previous registration experience is not essential as full training will be given. Experience in a frontline customer service environment is essential and you must be able to speak confidently in public.
The ability to understand and apply rules and procedures, to maintain accurate records and deal with sensitive and confidential information is essential.
The post is casual in nature, and you will be part of the Northumberland County Council Staff Bank, and work will be allocated to you on an advanced rota basis. You will also be required to be flexible depending upon changing demand and emerging work pressures, including covering for staff holidays and sickness. The service operates Monday to Sunday, and you will be expected to provide cover as required across 7 days, including Bank Holidays.
You may be required to work at short notice for varying periods of time, therefore a flexible approach to your availability is essential.
In order to apply, please download the attached application form and return via email to firstname.lastname@example.org
The Staff Bank is managed by the Temporary Staffing Team, who you can contact via email@example.com. You will be subject to Northumberland County Council's pre-employment checking process which includes a minimum of 2 references covering the past 3 years, health clearance and proof of right to work in the UK and depending on the assignment you may be required to undertake a DBS check.
If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview, please email the Temporary Staffing Team.
This job is closed for applications.