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Concierge

Job Summary
Contract Type:
Temporary
Working Pattern:
Part time
Advert Start Date:
26/05/2017
Advert End Date:
Closed for applications on 09/06/2017 23:59
Salary:
£17,072 - £17,772
Hours per week:
19
Job Category:
Housing
Vacancy ID:
163672
Employment Location:
Gateshead
Number of posts:
1
Closing date:
9 Jun
Further Information

Job title: Concierge Service area: Customers and Communities Job ref: TGHC407 Grade: Grade: D £17,072 to £17,772 (per annum pro rata) (scp 15-17). Part time - 19 hours per week. Temporary until 31 March 2018. Applicable to: External vacancy Closing date: Midnight on Friday, 09 June 2017 The Gateshead Housing Company is a non-profit organisation responsible for the day-to-day management of nearly 20,000 homes. We aim to provide excellent and efficient services to create homes and neighbourhoods that meet the aspirations of the people of Gateshead. We employ over 800 people and involve our customers in making our services better. Applicants are invited to join the Concierge team who provide services to residents in four multi-storey blocks in Gateshead. You will play a key role in maintaining a safe and secure environment for residents. The service is delivered seven days a week and Concierge work a variable shift pattern of days and lates between: Monday to Thursday – 8am to 10pm Friday and Saturday – 8am to midnight Sundays – 11am to 8pm. Your main duties will consist of: controlling access to multi-storey blocks and CCTV monitoring, recording and reporting incidents to the appropriate services. You will be first point of contact for residents and visitors and it is essential that you can communicate effectively with both customer’s partners and agencies to deliver excellent customer services. Additional tasks include maintaining accurate records both written and on a computer system. This will include monitoring the functionality of the CCTV, door entry and smoke alarm systems, reporting any repairs or defects as required. You should also have the ability to work unsupervised and use your initiative to resolve problems. Training will be provided in all aspects of the job. If you are interested in this post, please submit an application form detailing how your experience, skills and knowledge meet the essential and desirable requirements of the job you have applied for. You should refer to the Job Profile, essential criteria and competencies when completing your application. For an informal discussion about the role please email Karen Bell, Housing Manager Multi Storey on 0191 433 5370 or e-mail karenbell@gatesheadhousing.co.uk
Please note
This job is closed for applications.

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