An opening has arisen for casual/bank Housing Officers within the newly rebranded North Tyneside Living (Sheltered Housing).
The role involved front line delivery of the Council’s Housing Service to residents living in North Tyneside Living.
You will be the main point of contact in relation to housing management including tenancy sign up, tenancy review, anti social behaviour and taking responsibility for resolving customer queries.
You will be responsible for monitoring the building, including all aspects of Health and Safety.
A key element of the role is enabling independent living by delivering on the Council’s Preventative agenda, alongside the balance of keeping people safe, throughout the current PFI build phase.
You will monitor the health and wellbeing of residents and will signpost to relevant agencies as required.
You will have experience of working in a Housing or Social Care setting, working with older people and with an understanding of the needs and aspirations of older people. You will have excellent communication and customer service skills.
You will work seamlessly within the wider Housing and Adult Social Care teams, wider North Tyneside Council colleagues and stakeholders to ensure the provision of excellent services.
Please be advised that this position will require an enhanced check from the Disclosure & Barring Service.
North Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
In addition, staff and volunteers are expected to familiarise themselves with all relevant policies, procedures and guidance in relation to safeguarding children and safe practice with vulnerable adults. Within North Tyneside, safeguarding is everybody’s business.