DBS4921 Business Development Assistant
Job Summary
Working Pattern:
Please see advert text
Advert Start Date:
16/08/2022
Advert End Date:
Closed for applications on 28/08/2022 23:59
Salary:
£20,444 - £21,269 pa pro rata
Job Category:
Admin / Secretarial / Customer Services
Employment Location:
Any location within North Tyneside
Further Information
The Sport and Leisure Service are looking to recruit a new Business Development Assistant.
The post holder will be responsible for daily clerical, analytical and research tasks to maintain and develop the business.
These include:
• processing of memberships for partners and customers (Easecards)
• ordering goods and services and raising invoices
• managing relevant stock levels and manual and digital databases related to the service. For example, swimming lesson waiting lists and football pitch bookings
• undertaking word, data processing and IT based tasks including developing online forms and developing and maintaining databases.
A critical part of the role is direct customer engagement. You will be responsible for directly dealing with customer enquiries coming via telephone, e-mail or through social media channels.
The Business Development Team are the front face of the Active North Tyneside brand. Active North Tyneside is a joint initiative between the Sport and Leisure Service and the Public Health team. The team deliver projects which support and enable residents to improve their wellbeing through physical activity, lifestyle education and volunteering. Examples of queries you will respond to include providing information and registering new customers onto weight management and physical activity programmes, dealing with smoking cessation queries and signposting to wider services like the indoor sport and leisure sites. You will also proactively promote elements of the business at relevant events and locations, talking to residents directly and reporting on any feedback.
You will have excellent IT skills and be proficient in Microsoft Office software. You will have excellent communication and interpersonal skills and have experience of working in a customer service environment. You will be highly motivated and have the ability to work independently as well as be a great team player.
You will also have 5 GCSE’s grade C (or equivalent) or higher, including Maths and English.
Experience of dealing with financial processing and proactive customer engagement would also be desirable.
This post is permanent, 32 hours per week.
The working hours for the post are as below:
Monday 9.00 - 17:00
Tuesday 9.00 - 16:00
Wednesday 9.00 - 13:00
Thursday 9.00 - 17:00
Friday 9.00 - 16:00
Please ensure you reference your skill set in relation to the job description and person specification for the post. Only candidates who evidence the essential criteria will be considered for interview. If there are a high volume of applicants, the desirable criteria may also be used to shortlist potential candidates.
If you require any further details or would like to discuss anything related to the post, please e-mail Andrew Mason – andrew.mason@northtyneside.gov.uk
Please be advised that this position will require an enhanced check from the Disclosure and Barring Service.
North Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
In addition, staff and volunteers are expected to familiarise themselves with all relevant policies, procedures and guidance in relation to safeguarding children and safe practice with vulnerable adults. Within North Tyneside, safeguarding is everybody’s business.
Please note
This job is closed for applications.