Job Summary
Working Pattern:
Full time
Advert Start Date:
16/11/2015
Advert End Date:
Closed for applications on 04/12/2015 12:00
Salary:
£55,000 - £60,000 plus pension and benefits
Employment Location:
Byker, Newcastle Upon Tyne
Further Information
If you’re the right person, this could just be your dream job. Byker is a unique and captivating place and this is a fantastic career opportunity for someone who is signed up to our values and a commitment to local service delivery. The Byker Community Trust faces challenging but exciting times ahead and we would like you to join us as soon as you can, as we embark on the next stage of our journey.
During 2015, a comprehensive review of services has been undertaken by the BCT Board and Chief Executive. As part of that review, we explored whether services to tenants could be provided better by changing the contractual arrangements which were put in place when the stock transferred to BCT in 2012. The Review placed specific emphasis on improvements in quality and cost, value for money and completing the promises it made to tenants at the time of transfer. We plan to deliver a fit for purpose, new approach to housing and estate management services in Byker as they move ‘in house’ with effect from July 2016. We are looking for someone with high energy levels and a track record of successful KPI results, including customer excellence in the housing industry.
You will help to shape a new way of delivering services which are designed to meet individual customer requirements. Your initial priority will be ensuring that performance is high and that quality of services are maintained throughout a period of transformation. When the services transfer in July 2016 you will lead a team of officers committed to continuous performance improvement and excellence in service delivery, the main aim being improved results and outcomes for the BCT and its customers.
You will be part of the BCT Executive Team and will deputise for the Chief Executive when required.
For an informal chat about the role please contact Jill Haley, Chief Executive on 0191 290 3911
Closing date: Midday on the 4th December 2015
Interview date: 16th December 2015
All completed applications should be sent to enquiries@bykerct.co.uk
Please note
This job is closed for applications.