Duty to Refer Officer

Job Summary
Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
21/08/2022 23:59
Grade 5 (SCP 17-22) £24,920-£27,514
Hours per week:
Job Category:
Vacancy ID:
Employment Location:
City Hall / Agile
Number of posts:
Closing date:
21 Aug
Further Information

Here in Sunderland we are diversifying how we help and support people who become homeless. We have realigned the Housing Options Team to ensure the team is well placed to meet the needs of all people who are street homeless and those threatened with homelessness. We will work to ensure that all move to and sustain independent living.

For many this journey is not a straight line, therefore we have increased the team and have added more diverse roles to ensure people are supported at every stage of their journey to a safe and secure home. You will note we are recruiting into many new posts and this is a great time to join a cohesive team who always support each other.

If you have a passion for working hard and helping people, then we encourage you to come and talk to us at City Hall on 10th August 22, Committee Room 1 between 2pm-4pm.

I’m sure you will be inspired by our passion and see that we have shaped a great team structure which will help homeless clients to move on with their lives, as well as being equipped to sustain a safe home.

The Duty to Refer Officer will work within the Council’s Housing Options Team to action referrals received under ‘Duty to Refer’ from other Public Sector Organisations such as the Prison Service.

The focus of the role is to manage all referrals and support homeless households to ensure they have suitable accommodation when they leave the referring organisation. This will involve assessing their short-term and long-term accommodation needs as well as ensuring access to all necessary support providers and networks.

The successful applicant will need to create and maintain partnerships with referring organisations and understand their drivers and requirements, as well as outlining what the Council requires to best assess and support each referral. They will also work with clients to garner information on their circumstances, often doing to in external locations such as prisons.

The post will also be key in delivering the Council’s Homeless Prevention Strategy.

Applicants should have experience of working with homeless applicants or in a support related service, have a good understanding of the Homeless Reduction Act 2017, have experience and a passion for supporting vulnerable people to enable them to enhance their lives within independent living.

You will also be required to have experience of creating partnerships with providers of temporary accommodation and a good track record of providing and delivering effective solutions for housing, vulnerable people and homeless people.

Please see the Job Description and Person Specification for more information.

DBS - This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.

Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Operational HR Services by email: jobs@sunderland.gov.uk

Please note that CVs are not acceptable.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.