Early Help Co-ordinator.3028

Job Summary
Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 28/06/2022 00:00
Hours per week:
Job Category:
Social Care - Children Service
Vacancy ID:
Employment Location:
Foundry House Day Centre
Number of posts:
Closing date:
28 Jun
Further Information

Are you passionate about Early Help and Prevention work? Do you want to work in an ambitious local authority with strong leadership and partnership commitment to early help? Northumberland is on a continuous improvement journey in relation to its Early Help service. We are supporting further investment to build upon our successful and well-regarded services.

‘Early help is of good quality and engages children and families in purposeful assessments that recommend what interventions and services will best meet their needs. As a result, children’s experiences improve and the need for statutory intervention is avoided.’ (Ofsted ILACS inspection 2020)

Northumberland has adopted a hybrid working model with postholders able to work at home and in allocated offices. We offer an essential car user allowance to staff who are eligible and a range of other benefits to support staf

Do you have excellent communication and research skills and a commitment to high quality practice that focuses on the child and family’s experience? Do you want to be part of a team that ensures children and young people are able to access the right support at the right time? Then you might be the right person to join our Front Door Early Help Team.

Contract Type: Permanent

Employment Location: Foundry House, Bedlington and Home working in a hybrid arrangement

Working Pattern: Full time

Salary: £33486 - 37568

First Contact is the first point of contact for all new support request for children, young people and their families. We help vulnerable children who may benefit from early help services as well as children in need of social work support, protection and your role will be to receive referrals, gather information, signpost to services and make recommendations about thresholds for intervention for Early Help referrals.

Early Help First Contact is a key part of Northumberlands Early Help offer. You will have a significant role in coordinating support for the Early Help Support Requests the local authority receives. These referrals come from a wide range of services such as; school, GP’s, police, social care, families.

We are looking for someone who has a real passion and understanding of early help and universal services to provide a coordination role to our multi agency First Contact Team.


You will have experience of working in a multi-disciplinary environment, ideally with direct experience of early help

You will have experience of working in an early help setting and be confident and competent in your ability to ensure children and families receive the right service at the right level at the right time.

You will always want to hear the child’s voice and ensure that this is taken into account.

You will have excellent communication skills and be able to make decisions and recommendations in a fast paced environment

You will be able to contribute to the development of the service.

You will have a sound knowledge of thresholds of need and levels of intervention

You will be empathetic and sensitive to the needs of children and families

You will understand the importance of performance information and your contribution to maintaining high standards .

You will have excellent communication skills and be able to convey complex messages in a straightforward way, both verbally and in writing.

You will not be afraid to think creatively to solve problems.

You will also provide support to our Social Care First Contact Service and act as a point of contact for partner agencies in relation to early help queries.

Utilising Northumberland’s agile working arrangement, there would be a requirement to work from a number of bases across the Central and North localities. Your main place of work being in Foundry House, Bedlington.

The successful candidate will need to have a new DBS / or show their current DBS if the update service has been used, as part of the normal recruitment process.

You will care enough to want to make a difference - every day.

If your skill-set includes the above, come and join a progressive and innovative organisation which values all of our employees.

We are committed to protecting and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. This post is working in regulated activity. It is a criminal offence for a barred individual to apply for a job in regulated activity.

For an informal conversation, please contact Emma Walker Team Manager - Early Help emma.walker@northumberland.gov.uk who can be contacted on 01670 536400

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme please email hrrecruitment@northumberland.gov.uk with your name and the job title you have applied for and one of the recruitment team will ensure this is factored in the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview please also let the team know

The closing date is 27 June 2022


Please note
This job is closed for applications.