First Contact Officer (Adults)
Advert Start Date:
Advert End Date:
Closed for applications on 19/08/2018 23:59
£17,588.92 - £18,738.65 Annually
Hours per week:
30 hours per week
Social Care - Adult Service
An opportunity has arisen for a suitably qualified and experienced individual to join the First Contact Team (Adult Social Care).
The team deals with a wide range of incoming referrals and enquiries relating to the safeguarding of adults and adults who need care and support.
The successful candidate will have knowledge and experience of adult social care, adult safeguarding and the ability to communicate effectively with clients, their families, members of the public and professionals across a range of services. A good standard of administration skills and the ability to use IT systems is essential.
The successful candidate will work to promote a preventative approach as outlined by the Care Act 2014 and will prioritise the well-being and safety of clients and their families.
We are looking to appoint an enthusiastic and motivated individual who works well as part of a team, uses their initiative and is able to adapt to change. The successful candidate will be skilled in problem-solving and requires an ability to remain calm and focused whilst balancing a variety of demands.
In return, we offer a supportive environment and are committed to continuous professional development with regular supervision and annual appraisal.
For detailed information on this role, please refer to the Job Description and Person Specification.
Please ensure you refer to the essential and desirable criteria detailed in the Person Specification when completing your application as they are used to select candidates for interview.
For a further informal discussion, please contact Geoff Downes, Senior Practitioner on 01642 527369.
Stockton-on-Tees Borough Council ensures that all customers, both internal and external receive a consistently high quality level of service.
This job is closed for applications.