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IT User Support Technician - Fixed Term

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Job Summary

Contract Type:
Fixed Term
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 15/07/2018 23:59
£16,722 - £20,093 per annum
Hours per week:
Job Category:
Vacancy ID:
Employment Location:
Middlesbrough & North East

Job details 

Closing date:
15 Jul

Supporting documents

Please note

This job is closed for applications.

Further information

IT User Support Technician, Full-time, 1 Year Fixed Term, Business Support Scale 3/4 Points 14-19, £16,722 - £20,093

The Information Services Directorate at Middlesbrough College are looking to recruit a full-time, fixed term IT User Support Technician.

The successful candidate will be involved in delivering the first line of support for all Desktop and associated IT equipment, including hardware, software and other resources, including proactive servicing, troubleshooting and maintenance.
Candidates should possess the skills to undertake a wide range of IT support and maintenance tasks including:

First line support for the interactive whiteboard and interactive TV teaching areas provision, including proactive servicing, troubleshooting and maintenance.
Issuing, installing and managing portable IT related equipment such as Laptops, Tablets and Projectors where required.

Installing new IT systems and software together with the upgrading of any existing systems.

Supporting the deployment of hardware and software resources under the direction or supervision of User and Service Support Managers and also monitor and advise managers on levels of stocks and spares.

Carrying out asset management and security marking of new equipment, and the regular inventory checking of existing IT assets and consumables.
Assisting staff in any off site operation which requires IT support such as Schools Liaison/Marketing events/Senior Management meetings.

We are looking for a team member that works effectively and efficiently, both independently and within a Team. For further information on please see the full job information pack.

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