Income Manager

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
07/01/2019
Advert End Date:
Closed for applications on 17/01/2019 11:36
Salary:
£34,106 - £36,153 (Band 10)
Job Category:
Finance / Benefits / Revenues / Procurement
Vacancy ID:
182588
Employment Location:
Town Hall and Civic Offices, Westoe Road, South Shields
Post Number:
49-1819
Closing date:
17 Jan
Further Information

Income Manager
Town Hall and Civic Offices, Westoe Road, South Shields
Band 10 – £34,106 to £36,153 pa
Ref: 49-1819


An exciting opportunity has arisen to appoint an Income Manager in our Financial Wellbeing Team within South Tyneside Homes. South Tyneside Homes is the Arm’s Length Management Organisation that manages over 17,200 homes on behalf of South Tyneside Council.

So, what are we looking for?

We are looking for a motivational and innovative Income Manager to join our well established and highly ambitious Income Team. The candidate we are looking for will continuously strive to improve services and further develop our culture of problem solving and proactivity. You will also provide inspirational leadership and management to our high performing team of Income Officers and Income Assistants, to ensure that they continue to perform to a high standard on income collection, and that they comply with all statutory requirements, policies and priorities.

You will have a proven track record of achieving and exceeding personal, team and organisational performance targets and objectives, whilst supporting a team with guidance in relation to prevention or enforcement action in relation to breach of tenancy.

You will also have excellent interpersonal skills and be able to work in partnership with managers from other teams as well as Housing Benefits, DWP and other agencies.

The Role:

Amongst other things, you will work closely with the Financial Wellbeing Manager, Senior Income Officer and the Welfare Support Manager to strive for efficiency by ensuring systems and processes are in place to deliver income maximisation and tenancy sustainment. You will also identify and implement solutions to barriers to delivering an excellent income collection service. The post will also require you to manage a constantly changing and evolving service to meet the needs of our customers and the organisation.

This position will be based at the Town Hall and Civic Offices, Westoe Road, South Shields, however you must be flexible and be prepared to travel to various locations.

If you would like further information in relation to this post, please contact Theresa Amour, Financial Wellbeing Manager on 0191 4268464 or by e-mail to theresa.amour@southtynesidehomes.org.uk

If you are interested, full details and an application form can be found on our website www.southtynesidehomes.org.uk under JOBS.

Application forms need to be returned to jobs@southtynesidehomes.org.uk by noon on Friday 25th January 2019

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Please note
This job is closed for applications.