Level 2 Customer Service Apprentice- Customer Contact Centre
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Admin / Secretarial / Customer Services
Northumbria House Contact Centre, Cramlington NE23 6UR
To provide an efficient and effective front line service (telephone or face to face) for the residents, businesses and visitors of Northumberland.
Act as an advocate for the Customer to ensure they receive the information, advice and access they need to all appropriate council and partner services