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Recovery Officer

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Job Summary

Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 23/04/2017 23:59
£16,781.00 - £17,419.00 Annually
Hours per week:
37 hours per week
Job Category:
Finance / Benefits / Revenues / Procurement
Vacancy ID:
Employment Location:
Stockton on Tees
Post Number:

Job details 

Closing date:
23 Apr

Supporting documents

Please note

This job is closed for applications.

Further information

In the role of recovery officer, you will be part of a recovery team based at Bayheath House, Stockton, dealing with the collection and enforcement of council tax and overpaid housing benefit debts.

You will be someone who is enthusiastic, conscientious and hard-working, with excellent organisational and IT skills.

Your responsibilities will include updating and monitoring council tax and housing benefit accounts, determining recovery methods and liaising with customers, in writing and by telephone, to respond to enquiries and make arrangements to clear accounts.

You must be a team player who can work accurately whilst focusing on priorities and achieving targets. Strong customer service and communication skills are also required, with the ability to deal with matters effectively in challenging and sensitive situations.

For more detailed information about this role, please refer to the job description and person specification in the vacancy information document.

For detailed information on this role, please refer to the Job Description and Person Specification.

For a further informal discussion, please contact Leanne McGrogan, Recovery Team Leader, on 01642 526820.

An online application form and further information is available from www.stockton.gov.uk/job-vacancies/. Alternatively you can contact Xentrall Recruitment Services, Tel: (01642) 526992 or email recruitment@xentrall.org.uk

Stockton-on-Tees Borough Council ensures that all customers, both internal and external receive a consistently high quality level of service.

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