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Registration Services Assistant

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Job Summary

Contract Type:
Working Pattern:
Part time
Advert Start Date:
Advert End Date:
Closed for applications on 01/06/2017 22:59
£15,807 - £16,491* per annum, pro rata
Hours per week:
18.5 hours per week
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
Employment Location:
Newcastle upon Tyne
Post Number:

Job details 

Closing date:
1 Jun

Please note

This job is closed for applications.

Further information

Registration and Nationality Services
18.5 hours per week.

The Registration and Nationality Service provides a high quality, customer focused service delivering a range of functions around major life events, including:
• Registration of births, deaths, marriages and civil partnerships
• Nationality Checking Service, Settlement Checking Service and Citizenship.

We are recruiting a Registration Services Assistant to provide reception and admin support to this busy department. You will be expected to carry out a full range of reception duties including:
• Dealing with visitors to the Register Office and handling their bookings and appointments through the use of IT systems
• Dealing with internal and external council customers and other visitors to the Civic Centre
• Signposting customers to council services and providing directions and access to locations within the Civic Centre.

In addition you will be required to carry out a range of clerical, financial and numeric administrative tasks to support the work carried out by the Register Office. You will be IT literate and have experience in customer facing roles, handling difficult situations and in a range of administrative duties.

The working pattern covers a period of two weeks with 37 hours being worked over each two week period. Week 1: Thursday and Friday, Week 2: Monday, Tuesday and Wednesday.

For an informal discussion please contact Julie Cable on 0191 2115006 or Mark Lamb on 0191 2116941.

Apply online at www.northeastjobs.org.uk.

*This post attracts the Newcastle Living Wage supplement. In addition to the hourly rate, this post will receive the Newcastle Living Wage supplement to bring the hourly rate up to a minimum of £8.25 an hour.

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