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Residential Caretaker – Customers and Communities

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Job Summary

Contract Type:
Working Pattern:
Please see advert text
Advert Start Date:
Advert End Date:
Closed for applications on 27/04/2018 23:59
£15,807 – £16,941 per annum (SCP 11 – 13) plus standby payment of £2,456.49 per annum
Job Category:
Building Maintenance / Caretaking
Vacancy ID:
Employment Location:
Post Number:

Job details 

Closing date:
27 Apr

Supporting documents

Please note

This job is closed for applications.

Further information

The Gateshead Housing Company is a non-profit organisation responsible for the day-to-day management of nearly 20,000 homes.

We aim to provide excellent and efficient services to create homes and neighbourhoods that meet the aspirations of the people in Gateshead.

We employ over 800 people and involve our customers in making our services better

An opportunity has arisen for a live-in caretaker post based in one of our multi-storey blocks in Gateshead.

The caretaker post provides residents with a friendly, clean and safe environment to live in.

The main duties include:
cleaning the block to an agreed service standard
carrying out small-scale repairs
helping maintain external areas
reporting any antisocial behaviour
reporting and responding to Health & Safety issues
attending block inspections and accompanied viewings
carrying out visits to new tenants and providing advice and assistance to customers and visitors.

Caretakers work 37 hours Monday – Friday between 08:00 and 16:30.
You will carry out the duties in your block but you will also be required to provide cover at other blocks as necessary.

In addition to the normal work hours you will also help provide an out-of-hours emergency callout service to a number of multi-storey blocks. This will require you to be on 24 hour call approximately one week out of six.

The successful candidate will be able to demonstrate an understanding of customer care and have excellent communication skills. You should be able to work unsupervised as required and use your own initiative to solve problems.

The Caretaker post includes a rent-free flat in the block you will be working in. You will be required to live in this flat as your home.

This Caretaker role is an exciting opportunity to develop and build your knowledge of the company. Some of our previous employees have used the skills and knowledge obtained as a Caretaker to help them successfully progress into other areas of the business. Read more about the job.

If you are interested in this post, please submit an application form detailing how your experience, skills and knowledge meet the essential requirements which are detailed in the job profile, giving examples of how you meet each essential criteria. Previous applicants need not apply.

For an informal discussion about the role please email Caretaker Supervisors Aileen Patterson or Andy Lowes or phone 0191 433 5372 or 0191 433 5857.
You should consider the job profile when applying and ensure you evidence your suitability within your application.

Previous applicants need not apply.

What to do next?

Read the job profile of this role.
Consider the essential and desirable criteria for this role.
Ensure you meet all the essential criteria before applying.
Complete our online application and confidential forms or download printable application and confidential forms. You must complete both forms for your application to be considered.

Applicants who do not evidence that they meet the essential criteria will not be shortlisted for the next stage of the recruitment process.

Assessments will be by application, online assessment and interview for this vacancy.

Applications are to be returned by email or post no later than midnight on Friday, 27 April 2018, to:
Human Resources Team
The Gateshead Housing Company
Civic Centre
Regent Street

The Gateshead Housing Company does not accept CVs.

If you need any further advice email the Human Resources Team or call ext 5333.

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