Support Assistant - Jervaulx
Job Summary
Working Pattern:
Part time
Advert Start Date:
06/08/2026
Advert End Date:
12/08/2026 12:00
Salary:
£25,185.00 - £25,583.00 (pro rata per annum)
Job Category:
Social Care - Adult Service
Employment Location:
Jervaulx
Further Information
Are you a compassionate, adaptable individual looking to make a difference in people’s lives?
We are seeking a dedicated Support Assistant to join our vibrant care team. We believe that great care starts with the right fit-which is why we take a tailored approach to recruitment. Based on your unique skills, strengths, and experience, you will be skill-matched and designated to one specific house within our care environment.
Our Three Settings:
Depending on your experiences and skills-you will be matched to one of our three dedicated environments:
Residential Care: Providing long-term, high-quality support to create a genuine, warm sense of home for our permanent residents.
Respite Provistion: Supporting individuals and families with flexible, high-quality care during short term stays
Stepping Stones: Empowering individuals to develop independence, build confidence and master transitional life skills.
Key Responsibilities:
- Provide high quality person-centred emotional and practical support tailored to the specific needs of your designated house
- Assist with personal care, meal preparation, medication (where trained) social and community access.
- Promote independence, dignity, and personal choice in daily activities
- Help maintain a safe, comfortable, and welcoming environment for all residents and guests.
- Work collaboratively with the wider care team, families, and external professionals
- Maintain high standards of safeguarding and record keeping across all areas of the site.
Your Schedule & Flexibility:
To ensure our residents have 24/7 support, we operate on a flexible rota. You must be available to work a 22hour contract consisting of:
- Mornings
- Evenings
- Weekends
What we are looking for:
Empathy& Patience: A heart for supporting others and building positive relationships
Adaptability: The ability to respond effectively to the varying needs of the individuals in your house
Strong Communication: Great listening skills and the ability to work well within a team
Growth Mindset: Passion for empowering individuals to reach their potential (especially in our Stepping Stones service)
Essential Requirements:
Experience: You have a solid background working within a professional care setting
Personal Care: You must be comfortable and competent in providing all aspects of personal care.
Qualifications:
Ideally you hold an NVQ in Health and Social Care or equivalent.
If not, you must be fully committed to enrolling in and completing this qualification within your first two years of employment (fully supported by us)
Why Join Us:
Jervaulx is an excellent service which provides high level care to a group of vulnerable adults
Our service is committed to the safeguarding and welfare of all service users and expects all staff to share this commitment.
The post is subject to an Enhanced DBS Disclosure check along with relevant employment checks.
The council is an accredited Investors in People employer at gold level and holds ambassador status for the North East Better Health at Work Award.
Should you wish to have an informal chat about the role please contact Michelle Skjelhaug or Tracy Clark on 07970420544
We offer a range very attractive Employee Benefits and Rewards including
- Generous annual leave of up to 34 days per year
- Hybrid Working (where appropriate)
- Flexible working hours (where appropriate)
- Membership of the Local Government Pension Scheme
- Access to numerous other salary sacrifice schemes
- Access to our employee health and wellbeing platform, which includes an exciting range of staff benefits, including, spreading the cost of home and electronics, bike shop, car scheme, gym membership, lifestyle savings
- A range of Staff Network groups
For more details: https://www.redcar-cleveland.gov.uk/jobs-and-careers/benefits-and-rewards