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Customer Service Advisor Contact Centre

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Job Summary

Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
06/12/2017
Advert End Date:
20/12/2017 12:00
Salary:
£18,070 - £20,138
Hours per week:
37
Job Category:
Admin / Secretarial / Customer Services
Vacancy ID:
169029
Employment Location:
Northumbria House - Cramlington
Post Number:
169029

Job details 

Closing date:
20 Dec


Supporting documents

Further information

You will be required to act as first point of contact for customers, taking responsibility for handling each enquiry through to a satisfactory conclusion
and provide accurate and up to date information and advice on all services of the Council and its partner services.

You will need to utilise relevant ICT systems to maintain accurate and up to date records, files and statistical information.

For a more comprehensive list of duties applicable to this post, please view the attached Job Description and Person Specification.

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