Job Summary
Working Pattern:
Full time
Advert Start Date:
06/04/2020
Advert End Date:
Closed for applications on 20/04/2020 23:59
Salary:
£21,589 - £23,836
Employment Location:
Blyth Civic Centre
Further Information
Your role is to schedule all jobs to suitable operatives or contractors, paying attention to due dates, geographical location and operatives technical capabilities. You will ensure all operatives have a full schedule of work each day and that pre-planned visits are arranged with external and internal customers to avoid ‘no access’ issues.
You will ensure all jobs are attended within the required response time and that operatives are given full information to enable them to complete any job paying particular attention to emergency and urgent jobs to ensure they are completed without delay in the timescales promised to tenants.
You will have an awareness of operatives’ geographical locations including the use of vehicle tracking system and work closely with stores to ensure correct stock is available for all jobs before an operative is dispatched.
You will be educated to GCSE level or equivalent recognised training in Customer Service, along with knowledge of repairs within a Social Housing environment and an understanding of administration needs in a repairs and maintenance environment.
You should have knowledge of work order systems, and of Fleet management and housing management ICT systems.
You will also have experience of communicating and engaging with customers and working with contractors, consultants and other agencies.
We are offering:
- A starting salary of £21,589 (rising to £23,836)
- Access to the Local Government Pension Scheme (or other pension scheme)
- A wide range of staff benefits including a competitive annual leave provision
For more information please see the attached job description and person specification and for further guidance on completing your application and information about our equality and diversity initiatives, please see the attached notes.
Closing date for applications is midnight on 20th April 2020.
Please note
This job is closed for applications.