Housing Assistant.2912

Job Summary
Contract Type:
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 09/03/2020 23:59
£18,795 - £19,171
Hours per week:
Job Category:
Vacancy ID:
Employment Location:
Blyth Civic Centre
Closing date:
9 Mar
Further Information


Housing Assistant Based at Blyth Civic Centre
37 hours
Closing date Midnight 9 2020  

The Council  
Northumberland County Council operates a huge range of services across one of the largest counties in the UK. Local Government’s ongoing challenges and the diversity of our residents means we have to work smarter. That’s why we want bold, creative and agile thinkers who can help us move forward and innovate.  
For further information about working for Northumberland County Council, please click here: http://www.northumberland.gov.uk/working    

The role  
Your role will be to provide administrative support to the Housing Services team to help meet the needs of the service. You will accurately maintain and update relevant technical databases, client records and systems, respond appropriately to enquiries from customers and clients and act as a point of contact for customers, taking responsibility for handling enquiries through to a satisfactory conclusion. You will provide accurate and up to date information and advice ensuring that service delivery is to the highest standards of customer care and quality. You must have a good general level of education with a sound working knowledge of the procedural and practical issues relating to customer services and be willing to undertake appropriate training. You must be proficient in using IT word processing, database and spreadsheet packages. Experience of working in a busy environment and within a Housing Services function would be desirable.  

We are offering:
- A starting salary of £18,795 (Band 3)
- Access to the Local Government Pension Scheme 
- A wide range of staff benefits including a competitive annual leave provision
- Flexible working arrangements   

For further information about this vacancy, please contact Victoria Flint 01670 623085 for an informal discussion and please see the attached Job Description and Personal Specification
For further guidance on completing your application and information about our equality and diversity initiatives, please see attached

Please note
This job is closed for applications.