Control Room Operator.2183
Advert Start Date:
Advert End Date:
Closed for applications on 30/04/2020 23:59
£17,504 - £19,326
Social Care - Adult Service
Foundry House Day Centre
Northumberland Telecare provides a service across Northumberland providing a range of Telecare Equipment to enable service users to live independently in their own hopes. We operate 24/7 every day of the year.
We are looking for enthusiastic and committed individuals to work within our control room & out in the community providing a mobile warden service
Control room operators respond to Telecare lifeline activations, assessing calls to ensure appropriate support is given. This may be reassurance, signposting to another service or requesting support from emergency services.
Mobile wardens install Telecare equipment across the county, carry out routine visits and respond to lifeline activations.
Successful applications must have excellent communication skills and be confident to deal with emergency situations often where the caller is in distress. Individuals must have a calm and empathetic approach when dealing with vulnerable clients both over the phone and face to face. Applicants must also have a valid driving license.
The role will involve working a variety of shifts including days, evenings, nights & weekends.
Please see attached job description:
The starting salary is £17,504 - £19,326 and is a permanent role.
Northumberland County Council is an equal opportunities employer. We welcome applications from all sectors of the community. We recognise the difficulties that transgender applicants in particular may face during a recruitment process; any concerns regarding the process can be discussed with Rebecca Harding (Trans HR Support Officer) on 01670 623 130 or email Rebecca.email@example.com
We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. All applications to work on a part-time will be considered in line with the requirements of the post and the needs of the service.
If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend interview please email firstname.lastname@example.org.
The closing date for this position is midnight on the 30th April 2020.
This job is closed for applications.