Needs, Advice & Support Worker
Advert Start Date:
Advert End Date:
Closed for applications on 17/07/2022 23:59
Admin / Secretarial / Customer Services
Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.
We are currently recruiting for a Needs, Advice and Support Worker in the Home Improvement Agency, for the provision of an effective and efficient Needs Advice and Guidance Service.
This role serves as the single point of contact for qualifying service users, delivering advice and information to enable those in need of support to maintain their independence, dignity, health and well-being in their chosen home for the foreseeable future.
The post holder will work closely with residents from across the Borough to identify their needs in relation to:
• Improving home insulation and energy efficiency to tackle some of the causes of ill health associated with living in poorly insulated homes.
• Reducing the number of non-decent homes across the Borough and to tackle incidences of Category 1&2 hazards, as defined by the Housing Health and Safety Rating system.
• Helping residents access and secure unclaimed benefits
• Identify and secure grant funding to fund necessary home repairs obtain essential items to help residents remain at home
• Supporting users through active signposting to access alternative support services.
The post holder will connect with teams across the Council, partner organisations and charitable organisations to improve the quality of homes in the Borough in order to extend the healthy life expectancy of older people, prevent ill health, falls and other accidents.
We are looking for an experienced, committed, and enthusiastic individual who shows a passion and flare for managing a varied workload; demonstrating an ability to adapt, an enquiring mind and an appetite for innovation.
This post has been identified as suitable for flexible working which enables the postholder to work 40% of their working time away from the office.
We offer an excellent total reward package including a competitive salary, generous Pension Scheme and annual leave entitlement as well as access to a number of additional employee benefits and a wide range of learning and development opportunities.
If you would like an informal discussion about the post, please contact Leanne Taylor, HIA Senior Officer at 07961832629
Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’. All communication will also appear in the ‘My Messages’ section of your North East Jobs account.
This job is closed for applications.