Housing Advice Officer

Job Summary

Contract Type:

Permanent

Working Pattern:

Full time

Advert Start Date:

10/07/2026

Advert End Date:

Closed for applications on 23/07/2026 23:59

Salary:

£34,434 - £37,280 per annum

Hours per week:

Job Category:

Housing

Vacancy ID:

299409

Employment Location:

Civic Centre

Post Number:

103555

Number of posts:

Closing date:

23 Jul

Further Information

Hartlepool is a vibrant and energetic town with growing prospects. As an authority we want to make Hartlepool the best it possibly can be and want dedicated, driven and committed staff to help us achieve that.

In return we can offer you a competitive salary as well as a range of different benefits including access to a Local Government Pension Scheme; a generous annual leave allowance; access to a range of savings across the UK’s major retailers; Cycle to Work Scheme; an Employee Assistance Programme and Hybrid working and a flexi scheme where applicable.

We have an exciting opportunity for a housing professional to join the Housing Advice Team as a Housing Advice / Homelessness Officer within the Housing, Growth and Communities Department. The Housing Advice and Homelessness Team offers advice, guidance and support to prevent and alleviate homelessness. As a Housing Advice Officer you will work with a wide range of clients experiencing housing problems. You will understand the complexities of working with vulnerable people and demonstrate a clear understanding of needs and an understanding of homelessness legislation.

We are looking for an experienced and motivated individual with proven experience of working with vulnerable people. You will be resilient, patient and empathetic, supporting clients to secure and sustain a tenancy. If you have experience of working with adults and the ability to help support their journey to independent living we would like to hear from you.

Please note that this post is a Safer Recruitment post and will be subject to DBS clearance at the appropriate level.

For any enquiries, please contact lucie.wilson@hartlepool.gov.uk

If you need help to complete the application form, then support is available from the Council's Jobs & Skills Service. You can contact the team by phoning 01429 868616 or by sending an e-mail to careers.service@hartlepool.gov.uk.

Further information on training to upskill and boost your CV is also available online at www.hartlepooljobsandskills.com

PLEASE NOTE- All communication regarding your application for this post will be sent to the e-mail address that you have registered. Please ensure that you also check your junk mail.