Retail and Hospitality Assistant (External to Council)
Job Summary
Contract Type:
Casual / Seasonal / Bank / Permanently Variable hours
Working Pattern:
As and when required
Advert Start Date:
14/04/2025
Advert End Date:
27/04/2025 22:59
Salary:
£7.55 - £12.21 per hour - These posts attract a Real Living Wage supplement. In addition to the hourly rate, these posts will receive a Real Living Wage supplement to bring the hourly rate up to £12.60 an hour
Hours per week:
As and when required
Job Category:
Arts / Tourism / Culture
Employment Location:
Tyne and Wear
Further Information
TWAM ENTERPRISES LTD
Retail & Hospitality Assistant - Casual
These posts attract a Real Living Wage supplement. In addition to the hourly rate, these posts will receive a Real Living Wage supplement to bring the hourly rate up to £12.60 an hour.
Closing date: Sunday 27 April 2025
EXTERNAL TO COUNCIL - You will NOT be employed by Newcastle City Council
TWAM Enterprises Ltd facilitates commercial activities on behalf of North East Museums. North East Museums manages twelve museums and galleries across North East England and the Archives for Tyne and Wear.
We are seeking enthusiastic, customer focussed Retail & Hospitality Assistants to join our team and assist mainly in the operation of our cafés, and in the preparation and running of events at a variety of our venues.
You will deliver excellent levels of customer care and engagement to all visitors. This will involve operating the electronic point of sale to transact cash and credit card sales and reconciling café and shop takings. You will also be required to help prepare and serve food, making hot drinks and carrying out cleaning duties as required.
We may also require you to help in the preparation of venues prior to events, undertake visitor assistance and queue management as needed, and supporting the de-installation and clearing-up of the venue upon completion.
The casual roles will be based at the Laing Art Gallery, Great North Museum: Hancock and Discovery Museum in Newcastle upon Tyne and also Woodhorn Museum in Ashington. Working hours will vary and could involve opportunities to work weekdays and weekends especially during school holidays and some evenings.
If you are interested in applying to join our retail and hospitality team and have excellent communication skills and previous experience working in a similar role providing an excellent level of customer service we would be delighted to hear from you. You must also be a team player willing to go the extra mile to support the creation of memorable days for our visitors. More information about the role is available in ‘Supporting Documents.’
To apply please email a CV to enterprises.hr@northeastmuseums.org.uk
Please specify which locations you are able to work at in the accompanying email as this will be used to determine interview location if you are shortlisted.