Operations Manager – Regulated Care Services
Job Summary
Working Pattern:
Full time
Advert Start Date:
22/03/2023
Advert End Date:
Closed for applications on 11/04/2023 12:00
Job Category:
Social Care - Adult Service
Employment Location:
Adults and Integrated Care Services, Direct Services
Further Information
Operations Manager – Regulated Care Services
(Adults and Integrated Care Services, Direct Services)
£52,663 pa
Are you or have you previously worked as an Area/ Regional Manager, Operational Manager or Registered Manger in the care sector?
We are looking for an experienced leader of multi-site services predominantly older people and learning disabilities, who is passionate about person centred support with a dynamic innovative approach to join our senior management team of our direct services.
About the Role:
The postholder will oversee the operational management and leadership of the Councils CQC regulated services including extra care, extra care reablement, shared lives and technology enabled medication administration service. By ensuring the performance, quality assurance and continuous improvement of services under their remit and contribute to the Council’s aims and objectives within an overall framework that safeguards adults and promotes the health, independence and wellbeing of people who use services.
You will be responsible for all aspects of service delivery including workforce management and quality management to ensure the provision is of high quality CQC registered care and support that promotes independence and well- being improving outcomes for people.
Working with your teams and people using our services, you will review and maintain systems and processes to ensure they adhere to all CQC requirements and South Tyneside Council’s vision and strategy.
The post holder will be at the forefront of the development of in-house services with the opportunity to design and shape future services.
Alongside your salary you will receive an excellent package of annual leave, pension contributions and sickness pay with first-class support and development.
About You:
You will have experience in managing CQC regulated services, specifically extra care, and/ or domiciliary care and will have experience of overseeing multi-site operations.
You will be passionate in the delivery of high-quality services, enabling people to live better lives. You will be accustomed to leading diverse teams through embedding systems and processes enabling our services to remain effective, responsive, safe, well-led and caring.
As the main driver for these services, you will be passionate, innovate, professional and a real team player.
About Us: Adult Social Care is changing in South Tyneside. We are a forward-thinking Council that is developing innovative approaches to meet our challenges. Focusing on People, Place and Partnerships, this is a great time to join us. With our new Council Leadership, and a recent service review, we are developing a new 5-year Vision and Strategy for Adult Social Care to help support the next stage of our journey. Working closely with all our partners our vision for the future is to see every person in South Tyneside with care and support needs “Living Better Lives”, to fully utilise their strengths and assets, to remain safe and well; in the neighbourhoods and communities they call home. We want to work with all our partners to ensure the person only need tell their story once and that they have equal voice in co-ordinating their care and support. We understand promoting the importance of social justice and inclusion, respecting people’s rights, citizenship and participation.
Joining us at this time will ensure you are at the forefront of helping to develop and embed co-production and co-delivery, delivering new models of working through our Adult Social Care framework and contributing to our ambitious plans to fully embed our strengths-based practice, improve services and deliver better outcomes for the people of South Tyneside. We remain fully committed to supporting our staff to grow and develop, and we will provide you with the opportunity to use your skills and learn new ones. Through the development of our new Values and Behaviour Framework we will fully support staff to become Curious, Accountable, Responsive and Empowered (CARE).
For and informal discussion about the role, please contact Emma Kennington, Community Systems and Co-ordination Manager on 07977170502/ 0191 424 7292 or emma.kennington@southtyneside.gov.uk
We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere
South Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment and an Enhanced Disclosure and Barring Service (DBS) disclosure will be sought along with other relevant pre-employment checks.
For those posts where there is a requirement to either work in or enter a Care Quality Commission Regulated Care Home (CQC) it would be preferred but optional, that you have been fully vaccinated against COVID-19 (unless medical exempt) as a condition of employment.
Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.
Closing date: Noon, 11 April 2023.
Interviews will take place on 24 April 2023.
Please note
This job is closed for applications.