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Administration Assistant (part-time) - Early Help Locality West Family Hub Team (Prudhoe)

Job Summary
Contract Type:
Permanent
Working Pattern:
Part time
Advert Start Date:
11/10/2023
Advert End Date:
Closed for applications on 27/10/2023 23:59
Salary:
£10787 - 10984
Hours per week:
18.5
Job Category:
Admin/Secretarial/Customer Services
Vacancy ID:
252670
Employment Location:
Prudhoe Family Hub
Number of posts:
1
Closing date:
27 Oct
Further Information
Do you want to join an enthusiastic and motivated Northumberland Family Service's administration team? 

At Northumberland County Council we are proud of our employees, who are passionate and committed to improving outcomes for our children and young people, ensuring that they feel safe, healthy, happy and ready to learn and achieve. 

We are seeking an experienced Administration Assistant to join our small team on a permanent part-time basis to support the Family Hub Team in the West of Northumberland. The post will be based at Prudhoe Family Hub, 18.5 hours per week.

This is an exciting time for early help in Northumberland. We have been selected to be part of the national Family Hub Programme, jointly funded through the Department for Education and the Department for Health and Social Care. The principles of the Family Hub development are that we will be more accessible to families, better connected to drive progress on joining up and providing a whole family approach, and more relationship centred, building on family and community strengths.

Family Hubs offer services, universal and targeted for 0–19-year-olds (and 25 for young people with SEND), the delivery is based on a hub spoke and virtual model and provides a network of co-located, connected, virtual and digital services to support families through various interventions and programmes. This role of administrator at Prudhoe Family Hub in the West locality is a important role in ensuring we are engaged with the families in our communities.  This includes an efficient and effective front-line service for all visitors to our Family Hub via Reception and receiving telephone calls along with all aspects of administration required to enable the service to function effectively.  The role will be very varied, fast paced and requires a high degree of accuracy.

For further details about the role please see the Job Description/Person Specification.We would like an experienced administrator who has worked in an office environment, someone who can demonstrate knowledge and skills and have a good working knowledge of Microsoft 365 software.  We would like someone who has good literacy and numeracy, communication and organisational skills, the ability to prioritise work, use their initiative and work to deadlines. Experience of working with the public and the ability to work within a clear policy of confidentiality are essential.


You will need to be enthusiastic, with a positive, can-do attitude; enjoy supporting those around you; be a real team player and be committed to supporting our frontline staff who strive to give our children and young people the support they deserve for the brightest future they can have.

The main office base is in Prudhoe, Northumberland, however staff will sometimes be required to cover other West Admin Family Hubs (Hexham and Haltwhistle) and may need to support other localities across the County to meet service requirements. 

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check, references and health clearances.  

For an informal discussion please contact  Karen Fleck, Admin Manager, on 07966 331262 or email Karen.Fleck@northumberland.gov.uk.   

Northumberland County Council is an equal opportunities employer. We welcome applications from all sectors of the community. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria.
Why choose us?
We have some outstanding benefits to offer you, including:

-26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
-Automatic enrolment into the Local Government Pension Scheme
-Flexi scheme - up to 2 days flexible leave available per month (pro rata for part-time employees)
-Local government discount schemes available to all employees with offers at local businesses along with various national brands
-Commitment to work/life balance offering flexibility through various schemes including job sharing, home working, flexible working, term-time only, and compressed hours
-Car leasing scheme 
 
Please note
This job is closed for applications.