We are looking for an Income Management Team Leader to lead and develop the Income Management Team, ensuring income is accurately recorded, allocated and reconciled while maintaining strong financial controls and providing an excellent service to both internal and external customers.

This is a key role within Financial Services, responsible for supporting North Tyneside Council's financial resilience by ensuring income is managed efficiently, risks are controlled, and processes continue to meet changing business needs.

The successful candidate

We are looking for an experienced and motivated individual with strong leadership skills and a proven ability to support, and develop teams to deliver excellent customer-focused services.

The successful candidate will ideally have experience working within an Income Management, Finance, or similar environment, with a good understanding of income collection processes and financial management principles. Knowledge of income and financial management systems, together with an understanding of Financial Regulations, particularly within the public sector, would be advantageous.

You will possess excellent communication and interpersonal skills, with the ability to build effective working relationships, manage performance, and confidently deal with internal and external customers. A proactive approach to problem-solving and a commitment to continuous improvement are essential for success in this role.

Contact:  

For an informal conversation regarding the vacancy, please contact:  Sharon Hill on email Sharon.Hill@northtyneside.gov.uk 

Why North Tyneside Council?  

 

Our People First strategy is our promise to make North Tyneside Council an exceptional place to work, where everyone can thrive and flourish. A place where people want to work, where joining our team is an exciting prospect, staying with us feels like a great decision, and building your career at North Tyneside Council is a natural progression.  

 As part of our People First strategy, we are committed to creating a workplace that reflects the diverse communities we serve. We believe that diversity, equity, and inclusion are fundamental to our success and the well-being of our employees and residents. Our goal is to foster an environment where everyone feels welcome, safe and valued.  

Together, we're crafting a workplace that's built on our values and a shared commitment to making a difference.  

   

If you are passionate and committed about making a difference and want to work somewhere where you can make positive change, we will provide the right environment for you to excel. 

Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance.  Within North Tyneside, safeguarding is everybody’s business. 

Require a reasonable adjustment? If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us. 

Our Carbon Net-Zero 2030 Action Plan 

In 2019, North Tyneside Council declared a climate emergency. This declaration set a target to reduce the carbon footprint of the council’s operations, and the borough, by 50% by 2023 and to align to the Government’s net zero target of 2050.

We recognise the significant role we can play in the borough in helping to limit climate change, but we can’t do this alone; we need help from all our residents, businesses, voluntary and community sectors and of course all those who apply and work for us. Together we can make North Tyneside a sustainable place to live and work for everyone in the borough. 

To learn more about Our Carbon Net-Zero 2030 Action Plan, click here. 

Applying

To view more information about the role and view the Job Description please click "Apply" you will be taken to the North Tyneside Careers Portal.

Learn More 

For further information about North Tyneside Council, the benefits of working for us, candidate support, and the many attractions of working and living in North Tyneside please see the council’s “work for us" page here  Work for us | North Tyneside Council

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