Customer Service Representative
Job Summary
Working Pattern:
Full time
Advert Start Date:
13/08/2026
Advert End Date:
Closed for applications on 26/08/2026 12:00
Salary:
£26,403.00 - £26,824.00
Job Category:
Admin/Secretarial/Customer Services
Employment Location:
Contact Centre, Redcar & Cleveland House
Further Information
Could you be the applicant we are looking for?
We are looking to recruit a Customer Service Representative, who:
- Is an effective, confident communicator,
- Is able to work as part of a team and individually,
- Is experienced in communicating over the telephone,
- Is experienced in using a variety of systems including Microsoft packages and CRM systems.
- Is able to enter information accurately and concisely. and maintain confidentiality.
We need you if you are someone who has the required resilience and composure to provide the compassion and empathy each call may require..
The post is based in the Contact Centre, Redcar & Cleveland House, Kirkleatham Street, Redcar. TS10 1SP
Closing date 26th August 12 Noon.
Short listing will take place on 27th August 2026
Interviews will take place Thursday 3rd September 2026
For more information regarding the post, please contact Tanya Clark on 01287 555306
We offer a range very attractive Employee Benefits and Rewards including
- Generous annual leave of up to 34 days per year
- Hybrid Working (where appropriate)
- Flexible working hours (where appropriate)
- Membership of the Local Government Pension Scheme
- Access to numerous other salary sacrifice schemes
- Access to our employee health and wellbeing platform, which includes an exciting range of staff benefits, including, spreading the cost of home and electronics, bike shop, car scheme, gym membership, lifestyle savings
- A range of Staff Network groups
For more details: https://www.redcar-cleveland.gov.uk/jobs-and-careers/benefits-and-rewards
Please note
This job is closed for applications.