An exciting opportunity has arisen within our Connect Service for a Connect Response Officer to join our Connect 24/7 emergency monitoring and response service.
You would become part of an ambitious team delivering an invaluable service to the residents of Middlesbrough.
Connect is a Middlesbrough Council service which delivers the Community alarm services, and Telecare services to people across Middlesbrough. We offer help and support to older, vulnerable, and disabled people to help them to remain safe and independent in their own homes.
You will install essential equipment and provide services required to enable a safe and speedy discharge and to help people maintain their independence within their home. You will provide a high standard of person-centred care when responding to emergency situations. You will be trained in emergency first aid, moving and handling and the use of all lifting equipment. You will assess the service user’s needs, offer support, and then decide on the most appropriate action to be taken.
We are looking for someone who is:
- Empathetic.
- Patient.
- Passionate about supporting vulnerable people.
- Organised with excellent communication skills.
- Technologically confident.
In the role, good communication skills are vital, also responding with empathy is important, as well as providing the reassurance the service user needs.
This post is on a shift pattern which includes weekends and night shifts.
Please note a Full UK Driving License is essential for this role.
If this is you, this may be the opportunity you are looking for!
If you would like to talk through this opportunity further, please contact Nicola Dobson at Nicola_Dobson@middlesbrough.gov.uk.
Please note Middlesbrough Council do not currently offer sponsorships.
The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.
We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.