Business Support Assistant - Intervention Team
Job Summary
Working Pattern:
Full time
Advert Start Date:
03/09/2026
Advert End Date:
Closed for applications on 16/09/2026 12:00
Salary:
£26,016.00- £26,427.00
Job Category:
Admin/Secretarial/Customer Services
Employment Location:
Dormanstown Family Hub
Further Information
Redcar and Cleveland Borough Council are seeking to recruit a full time Business Support Assistant for the Early Help Intervention Team based within Dormanstown Family Hub to provide administrative and clerical support.
As a Business Support Assistant, you will work as part of a small team who support children, young people and families open to the Child and Family Intervention Team under the remit of Early Help.
You will be responsible for answering phone calls, uploading documents into children services case management system and supporting with the administrative tasks of the service.
Training of the systems will be provided, but the ideal candidate will already be IT literate in excel and word. Good communication skills, previous experience of business administration, customer services and/or working with children and families and using case management systems would also be desirable. Candidates should also hold an NVQ level 3 business administration.
The Child and Family Intervention service operates Monday to Thursday 8.30am to 5.00pm and 8.30am to 4.30pm on a Friday. It is closed evenings, weekends, and Bank Holidays.
We expect candidates to be strong team players and to have a flexible approach to work and their own continuous professional development.
For an informal discussion regarding this post, please contact Angela Roper on 07825089325
We offer a range very attractive Employee Benefits and Rewards including
- Generous annual leave of up to 34 days per year
- Hybrid Working (where appropriate
- Flexible working hours (where appropriate)
- Membership of the Local Government Pension Scheme
- Access to numerous other salary sacrifice schemes
- Access to our employee health and wellbeing platform, which includes an exciting range of staff benefits, including, spreading the cost of home and electronics, bike shop, car scheme, gym membership, lifestyle savings
- A range of Staff Network groups
For more details: https://www.redcar-cleveland.gov.uk/jobs-and-careers/benefits-and-rewards
Please note
This job is closed for applications.