We are seeking a proactive, resourceful and motivated individual to join our team as an Investigations Officer.

This is a unique opportunity to make a tangible impact on our community by identifying, investigating, and helping bring empty homes and commercial premises back into use.

Key Responsibilities

• This role will support the delivery of the council’s empty property strategy and problem property action plan.
• Identify and investigate empty residential and commercial properties across the borough.
• Liaise with property owners, landlords, and other stakeholders to encourage voluntary occupation or sale.
• Maintain accurate records and databases on vacant properties.
• Work in partnership with internal departments (Council Tax, Planning, Housing, Legal) and external agencies.
• Virtual and on-site home visits to determine eligibility for Council Tax Reduction, Housing Benefit and other discounts.
• Produce reports to the valuation on office and track progress.
• Monitor new build domestic and commercial sites via planning applications and carry out visits when necessary.

About You

You will need:

• Experience of working in a Revenues and Benefits environment, property investigation, Council Tax Reduction, Housing Benefit or a similar field.
• Excellent communication, negotiation and stakeholder engagement skills.
• Strong organisational skills and ability to manage caseloads.
• Ability to work independently and as part of a multi-disciplinary team.
• A background in local government, enforcement, and housing would be advantageous.

What We Offer

• Competitive salary and benefits package.
• Flexible working arrangements.
• Training and development opportunities.
• A chance to make a real difference in your community.

If this is you, this may be the opportunity you are looking for!

If you would like to talk through this opportunity further, please contact Lorraine Noble at Lorraine_Noble@middlesbrough.gov.uk.

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

If you are viewing this advert on the North East Jobs website, please go to Vacancies ¦ Middlesbrough Council to view the Job Description & Person Specification and apply for the role.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.