Customer Enabling Services Assistant
Job Summary
Working Pattern:
Part time
Advert Start Date:
13/11/2026
Advert End Date:
19/11/2026 23:59
Salary:
Grade 1 (SCP 3-4) £25,949 to £26,016
Job Category:
Admin/Secretarial/Customer Services
Employment Location:
City Hall
Further Information
The Customer Enabling Service is a centralised service which delivers organisational resilience and a high level of service responsiveness. The service delivers a range of transactional and administrative functions.
We are looking to recruit a Customer Enabling Services Assistant to join our busy, friendly and vibrant support service.
You will be part of a busy team responsible for providing an effective and efficient support service to other areas of the Council in respects to procuring goods and services from a wide variety of providers.
The successful candidate must be good with numeracy with proven skills in this area displaying strong numerical and analytical skills. You must be confident in speaking on the telephone and communicating with people on several different mediums.
The successful candidate must be proficient in all Microsoft applications particularly Excel is preferable.
You must have a can-do attitude towards your work that enables you to operate in a changing environment.
We aim to provide a friendly and helpful service to a wide range of colleagues from across the Council. You must be self-motivated and passionate about providing excellent customer service.
You will have opportunity to develop and receive support and encouragement from those around you. If you are a team player, then we would love to hear from you.
The post is 30 Hours per week, working Monday to Thursday between the hours of 8:30 and 5:15.
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Customer Enabling Services by email: jobs@sunderland.gov.uk
Please note that CVs are not accepted.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.