ICT Support Technician

Job Summary

Contract Type:

Permanent

Working Pattern:

Full time

Advert Start Date:

12/11/2026

Advert End Date:

07/12/2026 23:59

Salary:

£27,274-£29,071

Job Category:

ICT

Vacancy ID:

304802

Employment Location:

Redcar

Closing date:

7 Dec

Further Information

ICT Support Technician
Required as soon as possible
37 hours per week, full-time
Permanent
Salary Grade 3, SCP7 – SCP11
£27,274 - £29,071 (FTE)

Rye Hills Academy is part of the North East Learning Trust and we are seeking to appoint an ICT Support Technician to join our dedicated and friendly team.

This appointment will be based at Rye Hills Academy where we have an exciting opportunity for you to join a school that has been on a journey of rapid improvement.

Rye Hills Academy is a mixed 11-16 comprehensive school with over 800 students from Redcar and the surrounding areas.

This role will support ICT service resources within our schools, this will include care and maintenance of computing, audio, visual, printing and telephony equipment. This position will be based at Rye Hills Academy with the occasional need to report to other sites within the Trust to support emerging needs.

Our vision is simple and shared by all schools in the Trust, is that every child experiences excellence every day.

We are committed to:

A vibrant learning community with enthusiastic and engaging students
A positive and caring ethos
An excellent learning environment and resources
A team of hardworking, dedicated and friendly staff where everyone is valued

We can offer:

National Terms and Conditions of Employment
Access to Local Government Pension Scheme
Generous holiday entitlement of 32 days, plus bank holidays (pro rata for part time staff)
Up to 1 day paid leave for staff wellbeing
Lifestyle Savings including gym discount and range of discounts from top retail brands
A comprehensive Employee Assistance Programme providing free confidential advice and a counselling service 24/7 365 days per year

The successful candidate will:

Have previous experience within an ICT support role
Have a demonstrable understanding of Windows based environments
Be confident with all aspects of client-side operating systems, network drives/printers
Support the multi discipline of differing systems and technology
Have good communication skills with a warm approachable manner
Be organised and have good record keeping
Effectively time manage multiple open enquiries and resolve/record them as appropriate
Be flexible in their approach to work
Be a team player

Deadline: Monday 7th December 2026
Interviews taking place week commencing 7th December 2026