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Lead ICT Operations Officer

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Job Summary

Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
19/12/2018
Advert End Date:
23/01/2019 23:59
Salary:
£32,522 - £35,045 per annum
Hours per week:
37 hours per week
Job Category:
ICT
Vacancy ID:
182373
Employment Location:
Redcar

Job details 

Closing date:
23 Jan


Supporting documents

 
Document Job Description.pdf (258.7 KB)

Further information

Beyond Housing was formed in October 2018 following the merger of Coast & Country Housing and Yorkshire Coast Homes into one organisation. With its main offices in Redcar and Scarborough, Beyond Housing is a registered housing provider responsible for the letting, management and maintenance of over 15,000 homes across the North East and North Yorkshire.

Beyond Housing is committed to going beyond the bricks and mortar to help its communities and region thrive. By providing quality homes people want to live in, alongside valuable additional services delivered by passionate people who want to help, Beyond Housing contributes to the prosperity, wider regeneration and sustainability of its communities, creating neighbourhoods that will flourish well into the future.

An exciting opportunity has arisen for a Lead ICT Operations Officer to join our ICT Operations Team. The role will require you to support the team of ICT Operations Officers and ICT Operations Technicians and line management of a small team of Service Desk Officers.

Reporting to the ICT Operations Manager, you will have experience of leading a team, leading ICT projects and a proven track record of working in an ITIL Framework environment to deliver 1st, 2nd and 3rd line responses to around 700 system users across all service areas and sites. You will understand all aspects of company-wide systems, and the use of ICT to deliver value for money and customer-focussed services.

The successful candidate will have qualifications in ICT and experience including server hardware, server operating systems and applications, vmware, storage, MS Exchange, MS SQL, Citrix (Xen Server, XenDesktop and XenApp) and Backup technologies. They will also possess excellent verbal and written communication skills, be a calm, confident, positive and supportive team member and have the ability to prioritise and organise workloads to meet deadlines.

Please contact Jimmy Rynn on 01642 836015 for an informal discussion about the role.

We are not working with recruitment agencies on this vacancy. Please apply via the North East jobs website.

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