Emergency Centre Operator

Job Summary
Contract Type:
Working Pattern:
Part time
Advert Start Date:
Advert End Date:
Closed for applications on 20/03/2019 23:59
Grade 3 (SCP 18-21) £18,870 - £20,541 - pro rata
Shift enhancements between 2200-0600
Hours per week:
Job Category:
Vacancy ID:
Employment Location:
City Alarm and Emercency Centre
Post Number:
Closing date:
20 Mar
Further Information

Sunderland’s vision is that by 2023 we will be a connected international city with opportunities for all; our values are we innovate, we enable and we are respectful.

The City Alarm and Emergency Centre is a 24/7 service which operates within a purpose built state of the art facility offering alarm and CCTV monitoring. The operations within the Emergency Centre are subject to a number of legislative and procedural guidelines, but a common sense and decent values approach is required.

The City Alarm and Emergency service aims to meet customer expectations and our operators have a crucial role to play in this. We are therefore looking to appoint enthusiastic and customer friendly Emergency Centre Operator to enhance our acknowledged quality service and make our living and working environment a safer place.

We are looking to recruit to our back shift rostered team which is individuals who are required to work between the hours of 14:00 and 22:00 within four days on with four days off pattern, you may also be asked to cover for staff absence, sometimes at short notice. The successful candidate must have excellent communication, organizational and administration skills combined with the ability to respond accurately and immediately to incidents. You must have the ability to work as an effective team member.

Experience of Windows based applications is essential along with a flexible approach. Training will be provided in all aspects of the role both internally and externally, you must have or be capable of working towards the Security Industry Authority License for Public Open Space CCTv Monitoring.

All applicants will undergo enhanced background checks in line with British Standard 7858.

For an informal discussion please contact the Recruiting Manger Neil Hogarth on 0191 5531993 or email neil.hogarth@sunderland.gov.uk

Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact the Org Man & Resourcing Team by Telephone: 0191 561 1755 . Email: jobs@sunderland.gov.uk Please note that CV’s are not acceptable.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your to invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.

Please be advised if you have not heard from us in six weeks after the closing date please assume you have not been shortlisted.

Please note
This job is closed for applications.