Funeral Services Operative

Job Summary
Contract Type:
Please See Advert Text
Working Pattern:
As and when required
Advert Start Date:
Advert End Date:
Closed for applications on 11/10/2019 23:59
Grade E. £19,945 - £21,166 (Pro Rata) As and when required (based on a 45 hour working week). £161.91 (7 days) standard payment per week for call out rota
Job Category:
Vacancy ID:
Employment Location:
Closing date:
11 Oct
Further Information

As and when required - up to 45 hours per week Grade E (GBP 19,945 - GBP 21,166 based on a 37 hour working week) the hourly rate is pro rata to hours worked based on a 45 hour working week.

Gateshead Council has recently developed a Private Funeral Director Service (Regent Funeral Services). This is an exciting new development which requires practical hands on care for the deceased of all ages and circumstances calls for high levels of empathy, compassion and understanding. Working alongside the deceased and their grieving relatives at times of high pressure and emotion isn't for everyone so demands a special type of person to apply. We are therefore looking Funeral Service Operatives to be available as and when required.

What will be required of you?

Driving ceremonial vehicles, bearing coffins and working as part of a team to ensure the smooth running of every funeral.
Bringing the deceased into our care and assist with coffin deliveries.
Fitting coffins, and preparing the deceased for their final journey
Cleaning company vehicles in line with company policies and procedures
Ensuring the mortuary and workshop areas remain clean and tidy at all times
Dealing with bereaved families in a sensitive and calming manner
Handling and recording of personal effects
What do you need to demonstrate in this role?

The successful applicant must be able to maintain the highest levels of standards every step of the way. As an ambassador of the business you will lead by example, ensuring that the company's policies and practices are met and exceeded.

A practical can-do attitude combined with a caring nature and emotional maturity.
Physical fitness - you'll be lifting coffins and carrying the deceased in a variety of environments and situations.
Attention to detail.
The ability to adhere to strict 'identification of the deceased' procedures.
The focus and attention to accurately carry out detailed instructions and complete tasks to agreed timescales.
The ability to work alone and the flexibility to be part of an 'up to 24 hours on-call' team 24hrs a day, 365 days per year.
A full driving licence.
An appreciation that you only get one chance to deliver a perfect final tribute
Initially we are looking for cover during the day, up to 45 hours per week, attending to funerals as and when required. A specific number of hours at this stage can't be guaranteed.

There is also the possibility of providing cover on the out of hour's service if required. This will entail taking calls from customers in relation to the funeral service and visiting customers who require deceased family members to be transported into our care in the evenings or at weekends. This will be a standby arrangement where you will be required to be contactable at all times by telephone and to attend customers as required.

Workwear appropriate to the service will be provided as well as a mobile phone whilst on call during the evenings and weekends. Appropriate vehicles will be provided for visits to customers and collecting the deceased.

If you are required to work on the evening rota, this will consist of working in pairs, covering the out of hours service requirements as identified below:

Monday to Friday 08:00 - 17:00hrs (Dayshift)

Monday to Friday 17:00- 08:00hrs (Call out)

Saturday 08:00am through to 08:00am Monday morning (Call Out) All weekend

You will be paid GBP 161.91 per week (7 days) for being on the call out rota, however, there is also the option of being on the call out rota Monday to Friday only or Saturday and Sunday only. Any other duties carried out during the day will be paid at Grade E.

For further information on this role please contact Natalia McLackland on 0191 4334499 or by e mail at nataliamclackland@regentfuneralservices.co.uk

All application forms must be returned to Natalia McLackland by e mail at the above address, or posted to Regent Funeral Services, Saltwell Road South, Saltwell Park, Gateshead, NE9 6DT by Friday 11th October 2019. Please indicate on the application form your availability to work during the day, Monday to Friday and if you are also available to cover the evening rota if required.

Please note
This job is closed for applications.