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Neighbourhood Service Advisor

Job Summary
Contract Type:
Permanent
Working Pattern:
Full time
Advert Start Date:
08/11/2019
Advert End Date:
24/11/2019 23:59
Salary:
£19,945 – £21,166
Job Category:
Housing
Vacancy ID:
193182
Employment Location:
Gateshead
Post Number:
TGHC705
Closing date:
24 Nov
Further Information

The Gateshead Housing Company is a non-profit organisation responsible for the day to day management of almost 20,000 homes on behalf of Gateshead Council. We currently employ over 800 people.

We are committed to providing our customers with the highest quality of service and we believe the key to achieving this is to recruit enthusiastic, talented people with the right skills, knowledge, attitude and behaviour.

An opportunity has arisen in the Neighbourhood Housing Management Service.

The Neighbourhood Housing Management Service is reshaping the delivery of its tenancy and estate management services to enable us to respond to future challenges in the housing environment.

The successful applicant will be responsible for delivering a customer focused service and provide administrative support, as part of a Neighbourhood Service Team, working to support tenants to sustain tenancies and neighbourhoods.

Good organisational and IT skills are essential and you should be committed to delivering customer service to a high standard.

The successful applicant will have experience of working in a customer service environment; dealing with members of the public in person and over the phone; interviewing and communicating effectively and possess 5 GCSEs or equivalent at Grade C or above (including maths and English) or relevant experience.

Work locations will vary subject to the needs of the business.

For an informal discussion about the role please email Natalie Miah nataliemiah@gatesheadhousing.co.uk or call 0191 4335880