Supported Living Manager

Job Summary
Contract Type:
Working Pattern:
Please see advert text
Advert Start Date:
Advert End Date:
Closed for applications on 02/07/2020 23:59
£32,878 - £36,876 per annum (pro rata for part time role)
Hours per week:
18.5 and 37 hours per week
Job Category:
Vacancy ID:
Employment Location:
YHN House, Newcastle upon Tyne
Number of posts:
Closing date:
2 Jul
Further Information

At YHN our vision is to be ‘First for Housing’. We have bold plans for the future and our people are key to us achieving our goals, so we want to attract the very best.

We manage more than 26,000 homes on behalf of Newcastle City Council and provide a huge range of support services to our customers. From benefits and money advice to providing a repairs and maintenance service and supporting customers with their tenancies, we strive to make living easier.

Our new business strategy, Destination 2022, sets out how we’re going to achieve our vision. The journey to Destination 2022 is guided by our values - Ready, Amazing, Revolutionary, Energetic - we live and breathe them and they shape how we work day to day.

We offer a forward thinking and open environment where our people are empowered to make a difference, coupled with competitive salaries and a wide range of benefits.

These benefits include flexible working, generous annual leave allowance, local government pension scheme and access to extensive learning and development opportunities plus regular support from your manager.

The Roles:

Role 1
Due to growth within the service, an exciting opportunity has arisen to manage a team of frontline staff within our Supported Living Service. The team delivers tenancy support and housing management to our Extra Care, Learning Difficulties and Mental Health supported accommodation; working closely with specialist external organisations and Adult Social Care. The successful candidate will work Job Share with an existing manager in the team. This is a permanent position.

Role 2
You will be managing a team of frontline Support Workers. The team delivers tenancy support and housing management to our Young Persons Hostel and Young Persons Supported Accommodation, working closely with external organisations and Children’s Social Care. This post is a full time permanent position.

The Person:
As an inspirational leader, you will bring enthusiasm and a passionate drive to improve both our services and the lives of people who use them. Engendering a strong team spirit, and encouraging creativity and accountability that puts the customer at the heart of all that we do, will be critical to success in the role. You will work collaboratively and have a good understanding of housing management and support services.

You will be educated to degree level in a relevant discipline or can evidence work experience that demonstrates a level of knowledge and application of knowledge that would satisfy a graduate standard.

You will have a strong track record of managing high performing and high quality supported housing accommodation which produces exceptional outcomes for customers

You will be a highly motivated self-starter with excellent written and verbal communication skills and with the ability to prioritise your workload to ensure deadlines are met.

Shortlisted candidates will be invited for interview w/c 13 July 2020.

If you would like to have an informal discussion about the post, please contact Helen Sammut-Smith at helen.sammut-smith@yhn.org.uk or via yhnjobs@newcastle.gov.uk.

References will be requested prior to interview for all roles requiring DBS clearance. The successful applicant will not commence in their role until satisfactory DBS clearance is obtained.

We are committed to protecting and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. This post is working in regulated activity. If you are successful we will undertake additional recruitment checks which will include a check to see if you have had any criminal convictions, a check of police information and we will check the barred list(s). It is a criminal offence for a barred individual to apply for a job in regulated activity.

PLEASE NOTE: We do not accept CV’s, only online applications. To apply, click on the “Apply Now” tab. Any communication sent to you regarding your application will be sent to the email address you have set up on your North East Jobs account, so you will need to ensure that you check your inbox.

YHN is an equal opportunities employer and welcomes applications from all groups regardless of gender, sexual orientation, religious belief, disability, age, race, maternity and pregnancy, marriage and civil partnership and gender reassignment.

Please note
This job is closed for applications.